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JAMIE HOFHINE

Nampa, ID 83651 208-***-**** ady4p0@r.postjobfree.com Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Bookkeeping

Microsoft Office

Customer and Client Relations

Scheduling

Call Screening

Reports and Financial Statements

Cash Drawer Management

Employee Timesheet Processing

Accounting and Bookkeeping

Receiving Shipments

Managing Multiple Tasks

Calm and Professional Under Pressure

Administrative Assistant, 09/2019 - Current

Tax Express – Nampa, ID

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Responded to emails and other correspondence to facilitate communication and enhance business processes.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Automotive Service Writer, 08/2015 - 09/2019

Auto Pros. – Elko, NV

Provided customers with estimation of repair costs and reasonable timeline for completion of service. Answered service department phone and responded promptly to questions and messages. Assigned jobs to technicians according to experience and knowledge of handling specific repairs. Verified warranty plans and coverage and uncovered hidden warranties. Emergency Room Registration Clerk, 05/2012 - 06/2015 Renown Regional Medical Center – Reno, NV

Answered telephone calls to offer information, answer questions, and direct calls to staff. Conducted patient intake interviews, recording and documenting relevant information. Performed various administrative tasks by filing, copying and faxing documents. Greeted visitors and initiated triage processes for clients to streamline patient flow. High School Diploma: 1998

White Pine High School - Ely, NV

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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