General Manager Sales
Resume:
PHILLIP
ROSS
***********@*****.***
Provo, UT 84601
Bold Profile
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. PROFESSIONAL SUMMARY
Experience Event Center - General Manager
Provo, UT • 03/2022 - Current
Avolta Power - Regional Sales Manager
Orem, UT • 01/2020 - 03/2022
Driven Brands - District Manager
Murray, UT • 01/2018 - 01/2020
WORK HISTORY
Developed and implemented strategies to increase sales and profitability.
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Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
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Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
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Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
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Analyzed market trends and competitor activities to create competitive advantages.
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Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
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Developed and maintained positive relationships with clients in assigned sales territories.
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Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
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Generated detailed sales reports and forecasts to analyze performance and track progress.
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Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
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Conducted product demonstrations and presentations to potential clients to capture more sales.
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Managed team of 50 regional sales representatives and consistently achieved high sales targets.
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SKILLS
• Profit and Loss
• Sales Team Development
• Program Development
• Staff Development
• Product Costing
Cross-Functional Team
Management
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• Market Growth
• Risk Management
• Sales Expertise
• Vendor Negotiations
• Project Planning
Verbal and Written
Communication
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California State University -
Bakersfield
Bakersfield, CA
Bachelor of Business
Administration: Business
Administration And Management
EDUCATION
Fanzz - District Sales Manager
Murray, UT • 01/2016 - 01/2018
R&H Solar Energy And Medical Consulting - President Houston, TX • 01/2006 - 01/2016
CVS Pharmacy - District Manager
Fresno, CA • 01/2003 - 01/2008
Golfcraft Custom Clubs - General Manager
Bakersfield, CA • 01/2000 - 01/2003
Supervised 6 locations to enforce high-quality standards of operation.
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Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
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• Modeled best practices for sales and customer service. Coordinated with other district managers to actualize performance improvement strategies.
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Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
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Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
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Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
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Evaluated costs against expected market price points and set structures to achieve profit targets.
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Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
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Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
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Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
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Spearheaded development and implementation of distributed organizational structure to increase efficiency.
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Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
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Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
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Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
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Supervised 12 locations to enforce high-quality standards of operation.
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Built positive and productive relationships with store and field leadership.
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Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
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Optimized in-store merchandising and monitored inventory availability to increase sales.
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Developed and implemented strategies to increase sales and profitability.
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Implemented operational strategies and effectively built customer and employee loyalty.
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• Golf lessons and custom club building
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
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Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
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