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Medical Assistant Customer Service

Location:
Ruskin, FL
Salary:
45k
Posted:
August 22, 2023

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Resume:

Allyson Herndon

Apollo Beach, FL *****813-***-**** • ady4m5@r.postjobfree.com

Professional Summary

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Skills

Classroom management

Group learning mechanics

Student-centered learning

Student records management

Elementary education

Curriculum Development

Group and individual instruction

Coordinating Drug Refills

Critical Thinking

Operating EKG Equipment

Check-In and Check-Out Procedures

Decision Making

Multitasking and Prioritization

Time Management

Updating Medical Records

Multi-line Telephone System Operation

Diagnostic Testing

Cleaning and Organizing

Clinical and Operational Judgement

Routine Laboratory Testing

Patient Relations

Work History

Teacher, 01/2019 to 07/2022

Polk County School Board – Lakeland, FL

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Incorporated multiple types of teaching strategies into classroom. Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Certified Clinical Medical Assistant, 02/2010 to 01/2016 BayCare Medical Group – Plant City, FL

Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies. Directed patients to exam rooms, fielded questions and prepared for physician examinations. Collected and documented patient medical information such as blood pressure and weight. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Called and faxed pharmacies to submit prescriptions and refills. Documented vital signs and health history for patients in clinic and hospital environments. Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Prepared lab specimens for diagnostic evaluation.

Updated inventory, expiration and vaccine logs to maintain current tracking documentation. Maintained detailed records of test results by entering data and patient information into computer.

Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes. Explained procedures to patients to reduce anxieties and increase patient cooperation. Taught patients about medications, procedures and care plan instructions. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

Associate of Science: Physical Education, Expected in 05/2022 Gardner-Webb University - Boiling Springs, NC

Minor : Sports Management

Received Athletic Scholarship (softball)

Certification: Certified Medical Assistant, 02/2010 Ultimate Medical Academy - Tampa - Tampa, FL

Basic Requirement Classes, 05/2002

Manatee State College - Bradenton, FL

Attended August 1997- May 1999 (transferred to University) Received Bright Future Scholarship

Received Full Athletic Scholarship (softball)

Additional Information

Other Work History

1. Retail

2. Clerical

3. Customer Service

4. Hospitality



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