Georgina R. Corsetti

** ******** ** *** ***

332-***-****

ady4l6@r.postjobfree.com

June 2019 - January 2021 Assistant Tile Setter

Premiere Home Development

Danbury, CT

- Stone veneer, Bluestone, brick pavers, flagstone

- Marble, granite, porcelain, ceramic tiles

- Mudjob installation

- New and old construction, high end work and custom

- Cutting tiles

December 2019 – April 2020

All Ways Caring Homecare

Shelton, CT

Personal Care Assistance

- Assist with Dressing/Undressing

- Shower/Bathing

- Toileting

- Continence Care

- Feeding

- Transfer From/to Bed Chair/WC., Etc.

Homemaker Services

- Grocery Shopping

- Meal Preparation

- Clean Kitchen/Appliances

- Make & Prepare Bed

- Change Bed Linen

- Laundry

- Clean Bathroom Sink/Shower/Tub/Toilet

- Check/Change Tissue Paper, Soap and Disp.

- Light General Housecleaning

Companionship/Socialization

- Socializing

- Reminding to Take Medication

- Conversation/Reading

May 2018 - June 2019 AppointmentCoordinator/Service Meadowland of Carmel Advisor & Admin. for Loaner Cars Carmel, NY

- Answering and making service appointments

- Greeting customers and writing up repair orders

- Responsible for making follow up calls to customers and ensuring they were satisfied

- Responsible for the control of distribution of loaner vehicles January 2017 – May 2018 Cashier/Service Leader/Customer Hannaford Brothers Supermarket Service

Pawling, NY

- Cashier; promoted to Service Leader

- Member of Hannaford’s Rewards Program

- Rewards Specialist

November 2014 – December 2016 Cashier/Customer Service Stop and Shop/Giant Landover

Locations: Carle Place, New York; Franklin Square, New York and Bronx, New York

- Cashier; promoted to Customer Service

- Customer Service: Greeted customers; Western Union money transactions, money orders and returns.

April 2014 – November 2014

Yankee Stadium Hostess

Bronx, New York

- Responsible for Gate 2 Will Call

- Greeted guests as they arrived

- Escorted guests to Legends

- Responsible for marketing promotional give-a-ways

- Responsible for making sure guests were comfortable and were satisfied with the service throughout their time at Yankee Stadium. August 2012 – April 2013

Teddy Volkswagen of the Bronx Service Consultant

- Answered a high volume of daily incoming phone calls.

- Responsible for customer vehicle repairs and checking vehicle before repairs are made.

- Responsible for making follow-up calls to customers ensuring they were satisfied with the service provided.

- Contacted customers to schedule vehicle maintenance appointments.

- Responsible for opening and closing out repair orders.

- Administrator to warranty and goodwill claims.

- Responsible for the control of distribution of loaner cars. April 2011 – August 2012

Lash Volkswagen & Kia Internal Advisor

White Plains, New York

- Answered an extremely high volume of incoming phone calls.

- Contacted customers to schedule vehicle maintenance and service appointments.

- Responsible for follow-up calls to ensure customers were satisfied with their vehicle repairs.

- Responsible for opening and closing internal repair orders. January 2007 - April 2011

Law Offices of Joseph C. Messina Legal Secretary

Mamaroneck, NY

- Prepared and processed legal documents

- Typed business letters and memos

- Responsible for Mr. Messina’s daily calendar

- Answered a high volume of daily incoming telephone calls

- Organized and set-up new files

- Input data for trusts using the Fast Tax Accounting Program

- Received and recorded payments for rent and legal bills

- Ordered office supplies

February 2006 – January 2007 Service Consultant

Volvo of Las Vegas

Las Vegas, Nevada

- Answered a high volume of incoming phone calls

- Responsible for customer vehicle repairs and checking vehicle before repairs are made

- Responsible for follow-up calls to ensure customers were satisfied with the service provide.

- Contacted customers to schedule vehicle maintenance appointments

- Responsible for opening and closing out repair orders

- Administrator to warranty and goodwill claims

November 2002 - February 2006 Service Clerk

Ray Catena Lexus

Larchmont, New York

- Answered a high volume of incoming phone calls

- Assisted Title Clerk with day to day functions

- Organized service files and loaner agreements

- Administrator to warranty and goodwill claims

- Followed up with customers to ensure total satisfaction

- Contacted customers to schedule vehicle maintenance appointments

- Processed payments for service, sales, and parts Customer Service Skills

- Work well with people

- Communication skills are outstanding

- Multi-tasking is one of my strong points

- Can handle stressful situations with a smile on my face

- Respect for customers, management and co-workers

- The customers are number one; should a situation rise beyond my expertise, I have no problem requesting assistance from my manager(s)

Computer Knowledge

- Software: Microsoft Word, Excel, Outlook, and PowerPoint

- Fast Tax Accounting Program

- Dealership Programs: ADP (Automatic Data Processing), CRM and Reynolds & Reynolds

- Graphic Design Software: Adobe Photoshop and Illustrator, Dreamweaver, HTML, Macintosh, Quark Xpress and Project Presentation

References furnished upon request

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