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Technical Support Software Development

Location:
Chandigarh, India
Salary:
5 lakh
Posted:
August 22, 2023

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Resume:

Jagdeep Singh

Quality Control Engineer

Summary Mobile no: 998-***-****

Proficient QA Engineer: Currently working as a QA engineer with 2 years of experience in manual testing and QA practices, and a total of 5 years of experience in technical support and end-to-end testing for e-commerce website products and operations. Extensive Testing Expertise: Capable of handling various tasks related to testing and operations for clients' sites, ensuring quality assurance throughout the development and deployment process. Strong Technical Support Background: Possesses a solid background in technical support, providing valuable insights and support to clients throughout the testing and operational phases of e-commerce websites.

Attention to Detail: Demonstrates a keen eye for detail, ensuring thorough testing and meticulous analysis of e-commerce website products and operations to identify any potential issues or areas for improvement.

Effective Communication: Possesses excellent communication skills, facilitating smooth collaboration with cross-functional teams, clients, and stakeholders. Able to clearly convey testing findings and recommendations to ensure a comprehensive understanding of the project status. Skills

Project management Tool: Jira.

Testing tools: Browser stack.

Operating system: Windows, IOS.

Functional testing.

Smoke testing.

Sanity testing.

Regression testing.

Integration testing.

Test cases.

Test execution.

Roles and Responsibilities

Orchestrated the creation of comprehensive test plans and executed test cases with precision, ensuring flawless functionality and exceptional user experience for client projects.

Collaborated with the team to conduct thorough test case reviews, refining and optimizing testing strategies for maximum efficiency and accuracy.

Ensured optimal product responsiveness, delivering a seamless and engaging user experience across a range of devices and platforms.

Spearheaded product creation, promotions, and catalogue management at the client side, driving sales and maintaining up-to-date and enticing offerings.

Conducted meticulous end-to-end testing, leaving no stone unturned in guaranteeing a flawlessly functional and intuitive e-commerce website.

Conducted rigorous functionality testing to certify the flawless operation of all features, empowering users to seamlessly interact with the site.

Crafted visually stunning UI testing scenarios, meticulously verifying that the design aligns with client requirements, captivating users with a delightful interface. Education

Advance Diploma in computer applications

Bachelors of computer applications

Language learning program

Experience

Quality control Engineer

Netsmartz -> 5 year of experience.

Projects

1. Enhancing Global Access

The foremost global provider of engineered access solutions specializes in superior product design that prioritizes quality, performance, aesthetics, and ergonomics. With a rich history spanning over 70 years, the company has been instrumental in assisting renowned brands worldwide in delivering enhanced user experiences through innovative access solutions. These solutions have revolutionized touch points across industries such as transportation, industrial applications, medical equipment, data centers, and beyond. The company's unrivaled engineering resources, coupled with their commitment to innovation and a dedicated global team, enable them to offer the widest selection of premium access solutions available to equipment designers across the globe. Key feature of this project: -.

1. Implemented project-specific functionality, tailoring features such as customizing the Product Display Page (PDP) to meet the unique requirements of the project. 2. Crafted a bespoke theme, meticulously designed and developed to align with the project's specific needs, creating a visually appealing and cohesive user experience. 3. Seamlessly integrated and configured third-party extensions, expanding the website's capabilities and enhancing its functionality to meet project objectives. 4. Set up and configured shipping and payment methods, ensuring smooth and secure transactions for customers, while customizing them to align with the project's specific requirements.. Role – Manual Tester

Technologies worked on – Magento2

Other Technologies used in the Project – Browser stack Team Size – 8

Duration – 1 Year

2. Car Accessories

This renowned organization is leading independent multi-channel specialist in car audio and mobile electronics retail. With a presence in major cities across the Western United States, the client sought to elevate their digital infrastructure by migrating to Magento Commerce Cloud. To achieve this, they enlisted the expertise of a Senior Magento Architect to conduct a comprehensive design review, provide recommendations for the present and future Magento architecture, and deliver a detailed Statement of Work (SOW) for the upgrade to the Enterprise edition. Key feature of this project: -

1. Migration from Magento 1 to Magento 2.3 enterprise edition. 2. Customization the layout of PDP page, Checkout page and customer account pages 3. Create Custom API for NAV to sync order, product, and product attributes. Role – Manual Tester

Technologies worked on – Magento2.3

Other Technologies used in the Project –

Team Size – 4

Duration – 8 Months

3. Technology Solutions

The website offers a range of dynamic technology solutions, including software development, digital marketing, and IT consulting services. With a user-friendly interface, visitors can explore a diverse portfolio of successful projects and gain insights into innovative offerings. The website showcases expertise in custom software development, mobile app development, and e-commerce solutions. It reflects a commitment to excellence, customer satisfaction, and staying at the forefront of cutting- edge technology.

Key feature of this project: -

1. Customization all pages.

2. Implement third party extensions.

Role – Development + Manual Testing

Technologies worked on – Wordpress

Other Technologies used in the Project –

Team Size – 4

Duration – 8 Months

4. E-commerce Solutions

The website offers comprehensive e-commerce solutions, including Magento and Shopify development, and digital marketing services. With a sleek design and a portfolio of successful projects, it showcases their expertise in delivering tailored e-commerce solutions. The website reflects a commitment to excellence and staying ahead in the ever-evolving e-commerce industry. Key feature of this project: -

1. Customization all pages.

2. Implement third party extensions.

3. Minify the files for better performance.

Role – Manual Tester

Technologies worked on – Wordpress

Other Technologies used in the Project –

Team Size – 4

Duration – 5 Months

5. Personalized Keepsakes

The online platform offers a wide range of customizable options, allowing individuals to design and order personalized photo books, calendars, cards, and other unique keepsakes. With a user-friendly interface and intuitive design tools, the website makes it easy for users to showcase their memories in a creative and personalized way. The focus is on providing high-quality printing and materials, ensuring that every product is crafted to perfection. Whether it's capturing cherished moments or sharing heartfelt gifts, the website offers a seamless and enjoyable experience for customers to bring their photos to life.

Key feature of this project: -

1. Database management.

2. Remove the bugs by manual rendering.

Role – Developer

Technologies worked on – ReactJS

Other Technologies used in the Project –

Team Size – 5

Duration – 7 Months

6. LMS(learning management system)

LMS is created for facilitating schools. Where students can take tests and view their results. In this website, students create their own account and can also purchase test packages or attempts. Key feature of this project: -

1. Bug fix.

2. Database management.

Role – Developer

Technologies worked on – Magento 2.x

Other Technologies used in the Project –

Team Size – 4

Duration – 3 Months

7. Electronic Store

The Magento e-commerce portal is your ultimate destination for purchasing cutting-edge handheld devices and a wide array of electronic products. Powered by Magento 1, our portal boasts a seamless shopping experience with its standard shopping cart features. What sets us apart is our ability to cater to diverse customer groups through our innovative multistore application, offering tailored experiences for B2C, B2B, and B2E customers. Elevating your shopping journey, our portal incorporates a custom inventory management tool, advanced analytics, secure payment gateways, visually captivating layouts, lightning-fast performance tools, comprehensive logging mechanisms, and a streamlined two-step checkout system..

Key feature of this project: -

1. Creating customized solutions for both individual customers and business customers. 2. Implementing a streamlined process to update and manage the website using Git. 3. Creating attractive and user-friendly themes specifically for the catalog pages. 4. Adding and setting up additional features and functionalities to enhance the website's performance.

5. Creating a system to manage and operate multiple websites within a single platform. 6. Resolving any problems or errors that occur in the vendor dashboard for smooth operation. 7. Providing weekly updates to clients, keeping them informed about the project's progress. 8. Maintenance of project

Role – Development + Operations (Adhoc)

Technologies worked on – Magento 1

Other Technologies used in the Project –

Team Size – 11

Duration – 16 Months



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