CHRISTINE LYNCH, 610-***-****, ady4g8@r.postjobfree.com

*Accounts Receivable *Cash Receipts *Retail

*AR *Collections *Customer Service

*/****-*******: CAPP INC, Clifton Heights PA (HVAC supplier)

*Collections: Open new accounts – verify credit references/credit cards – analyze accounts -

resolve shortpays and other issues

*Cash Receipts Specialist: Enter/apply payments by check-CC-wire

*A/R Manager, 1/3/22-6/19/23: Shared departmental supervisory tasks with a coworker after

former manager retired, until I was later recognized as the A/R Manager.

Manage staff of 2 or 3 - run various managerial reports on daily/monthly basis – some EOM

functions – alert collectors to account issues to resolve – work on certain problem accounts

requiring indepth investigation and review

*A/R Specialist, 6/20/23-present: New CFO is interim A/R Mgr.

Same as noted above but no longer monitoring others’ collection activity – run same reports

as noted above – enter/apply payments (mostly wires) – dedicate very focused attention on

resolving older issues/problem accounts throughout entire customer base

Computer system: Epicor Solar Eclipse

6/2019-present: CREST REFRIGERATION, Gradyville PA (HVAC contractor)

Post checks and prepare bank deposits – bill invoices – collections – manage the preventive

maintenance contract schedule – create proposals/contracts

Computer system: QuickBooks

2012-2018: ROMARCO’S RESTAURANT, Clifton Heights PA: Part-time hostess

10/97-10/16: JOANN FABRICS AND CRAFTS, Springfield PA

Team member/general retail customer service - cutting counter - softlines supervisor – cashier -

key holder - mid-manager/MOD (make up break schedules; take cash withdrawals from registers) – cash office – special orders – customer service supervisor - received several cust. service awards

Prior employment: front desk clerk, sales secretary, and sales manager for meetings/catering. Answer phone – block reservations – type function sheets – book appointments – promoted to sales manager – meet with clients to close sales and confirm bookings - run weekly managers meetings

AS Business Management, DCCC, Media PA

Excellent presentation and phone manner / Excellent communication and analytical skills

Customer service experience: 20+ years / Retail experience (including cash office): 19 years

Accounts receivable/collections experience: 13.5 years / Cash receipts specialist: 7 years

Thank You

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