ANTHONY ROQUE DELA CRUZ

Mobile number: +639*********

Email Address: ady4ds@r.postjobfree.com

Organized Shipping professional offers a 13-year background in creating shipping documents, processing invoices pulling inventory, and monitoring shipments. A hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating software like Oracle and WMS.

Career Snapshot

Telemarketer

Flatplanet – Makati City

January 2023 to July 2023

• Make outbound calls to business and business professionals across the world on behalf of one of an IT publishers.

• Confirming contact details directly with the prospect and agreeing to send out some information via email and asking certain questions to qualify this as a lead.

• attend to any ad hoc task given from time to time.

• Edit and save details given by the prospect in the systems.

Shipping Officer

Alshaya Group - Dubai Free Zone

June 2016 to May 2020

• Provide hands-on leadership as a working manager, responsible for monitoring and coaching all

employees and managing employee relations issues.

• Negotiated and oversaw the completion of contracts with outside providers to reduce costs and operational inefficiencies, resulting in savings per year.

• Support and implement cost control initiatives and processes within the office.

• Day-to-day monitoring overall process of Invoicing Team and reporting to the Supervisor if any concerns.

• Resolve issues related to customer warehouses and related carriers.

• Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, and driver management while meeting customers' expectations.

• Managing accurate reason for the Storage, Demurrage & Detention Tracker Register.

• Ensure the consistent execution of SOPs.

• Following up on the weekly pending invoices not received and final SOA for all FFDs.

• Directly responsible for all employment decisions at the facility.

Shipping and Receiving Clerk

Alshaya Group - Dubai Free Zone

September 2012 to June 2016

• Prepare shipping notices, Bills of lading, invoices and other necessary documents in collaboration with the shipping team

• Confirm that entered data accurately aligns with original documentation

• Organize and maintain original paper evidence

• Transcribe, scan or photocopy hard copy documents and forms as needed

• Self-audit your work checking for errors or duplication

• Organize files in a logical and manageable fashion

• Check incoming products for damage and initiate freight claims

• Adhere to and meet set schedules and deadlines

• Input, track, and maintain all encoded data and records

• Organize and maintain original paper evidence

• Perform any other office tasks that management requires assistance with (sending emails, answering phones, monitoring etc.)

Warehouse Assistant / Inventory Controller

Alshaya Group - Dubai Free Zone

September 2006 to August 2012

• Assist in the loading and unloading of delivery trucks

• Pack and unpack goods for shipping and receiving

• Inspect all incoming shipments for condition and verify accuracy against purchase orders

• Process received product according to company policies

• Inspect the condition and quantity of received materials before placing them in the warehouse

• Work with standard shipping documents and online shipping systems

• Maintain shipping logs and properly file all paperwork

• Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards

• Provide assistance to co-workers in stocking and restocking merchandise

• Provide assistance to co-workers in general housekeeping and store maintenance.

Documentation Assistant

Eagle Global Logistics – Paranaque City

March 2003 to August 2006

• Responsible for coordinating the shipping and processing of materials.

• Coordinating all shipping functions, including working with all inter-company departments.

• Ensure document control function is being performed in accordance with corporate procedures and project requirements in a timely and efficient manner.

• Responsible for ensuring compliance with Material Safety Data Sheets (MSDS), Customs, Fed Ex/UPS, Proforma, and other requirements.

• Assist in the development, communication, and deployment of policies, guidelines, and tools to ensure success in all processes.

• Coordination of materials going to suppliers or customers.

• Provide leadership with required weekly operational excellence updates.

Education

Bachelor of Science Major in Customs Administration

Emilio Aguinaldo College - Manila

June 1999

Seminar / Certificates

Becoming Professional

March 2008 to Present

Training for becoming a Leader.

Activity Driven Cycle Count

March 2015 to November 2015

Cycle counting is an inventory management option that allows you to count items in a designated area of the warehouse without stopping operations to perform a complete physical inventory.

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