PROFILE
Experienced healthcare professional with a strong background in nursing and in
medical insurance claims management. Proven expertise in handling medical claims, coordinating with international partners, and delivering high-quality patient care. Adopt at managing teams and improving operational efficiency. Hold esteemed registrations with the Sri Lanka Medical Council and Nursing Council, in addition to being a registered nurse with the Oman Nursing Council. This diverse regulatory recognition underscores a commitment to upholding the highest standards of nursing practice across multiple jurisdictions.
WORK EXPERIENCE
Part-time Nurse/Full-time Nurse 2019 – 2023
Polpithigama Medical Center, Kurunegala, Sri Lanka
• Monitored patient conditions, interpreted vital signs, and promptly reported any changes to the medical team, facilitating early interventions and timely adjustments to treatment plans.
• Handled OPD patients, Patients triaging, Performed CPR, IV administrations, Transporting needy patients to the hospitals.
Manager - Claims Consultant March 2023 - April 2023 Mobizz Elite Pvt Ltd, Deal Place Kolpety
• Led claims consultation team, overseeing claims processing and improving operational effectiveness.
• Collaborated with medical facilities to optimize commission structures, resulting in increased business revenue.
• Managed international payments with EURO center, ensuring timely and accurate transactions.
Assistant Manager Claims 2015 – 2022
Softlogic Life Insurance
• Played a pivotal role in the implementation of a new claims processing system, ensuring a seamless transition and training team members on its functionalities.
• Collaborated closely with legal teams to ensure compliance with insurance regulations and policies during the claims investigation and resolution process.
• Developed and executed initiatives to improve claims accuracy, resulting in a reduction of claims errors and subsequent rework.
• Led a team of claims processors, overseeing their daily activities, setting performance targets, and promoting a culture of teamwork and excellence.
• Acted as a liaison between the claims department and other business units, facilitating effective communication and swift problem resolution. Staff Nurse 2009 – 2014
Sultan Qaboos University Hospital, Muscat, Oman
• Worked in a peadiatric ward, Specially handled children with cystic fibrosis & genetic disorders.
• Pre & Post operation management of the needy children, peadiatric drugs calculation & administration.
Champika Herath
Manager - Claims Consultant/Senior Registered Nurse CONTACT
PHONE
ady4ac@r.postjobfree.com
ADDRESS
No 7 the GLEN Jaya Mawatha
Homagama, Sri Lanka.
TRAINING RECORDS
• S-DRUG Calculation Test
• BLS Provider Course
• IV Therapy Course
• Fire Awareness Course
• Lifting Awareness Course
• CPR Mock Program
• Wound Care Management
• Incident Reporting Training
• CVC Workshop
• Nursing Electronic Documentation
• Infection Control Updates
LECTURES & CONFERENCES
(Attended)
• Update about Hirschsprung
Disease
1 day workshop - Sultan Qaboos
University Hospital in Muscat,
Oman.
• Conference of Feeding Disorders
of Young Children – Muscat,
Oman.
• Handled trauma patients, neurological assesment, knee & hip replacment surgery management, managed Sickle cell disease patients, pain management protocols.
• Handled head injury patients, managed brain surgery patients. Also managed bed ridden patients. Performed Pre & Post operative care for the orthopedic sugery.
• Act as a firelink nurse in the department as well as infection control nurse.
• Certified BLS provider.
Staff Nurse 2008 - 2009
Apollo Hospital, Colombo
• Delivered specialized care in the Neonatal Intensive Care Unit (NICU).
• Contributed to newborn care and early medical interventions.
• Assited LSCS Surgeries & provided immediate new born care. Staff Nurse 2006 - 2008
Al Corniche Hospital, Abu Dhabi
• Specialized in Neonatal Intensive Care Unit (NICU) and Special Care Baby Unit
(SCBU) care, Awarded new born care course certificate, attended to the children with feeding disorders, incubator care, resusitation of neonates.
• Ensured the well-being of premature and critically ill infants. Staff Nurse 2000 - 2005
Sri Jayawardhanapura Hospital, Kotte
• Provided compassionate care to patients in the Medical Ward. Staff Nurse 1999 - 2000
Gurayat General Hospital, Kingdom of Saudi Arabia
• Delivered quality care to pediatric patients, contributing to their recovery. Staff Nurse 1997 - 1999
Castle Street Hospital for Women, Borella
• Specialized in Neonatal Intensive Care Unit (NICU) nursing, ensuring newborn health.
Staff Nurse 1996-1997
Teaching Hospital, Peradeniya
• Provided care to postnatal patients, supporting recovery after childbirth. Staff Nurse 1996
Base Hospital, Agarapathana
• Contributed to patient care in a general medical setting. PROFESSIONAL QUALIFICATIONS
Certificate in Insurance Foundation
The Sri Lanka Insurance Institute, 2016
Fundamentals of Information Technology
Conducted by IT Unit – Sri Lanka Army, 2008
Diploma in General Nursing
College of Nursing – Anuradhapura, 1996
English for Communication Level (1)
University of Warwick – Coventry, England, 1991
• First National Mental Health Day
Conference – Sultan Qaboos
University Hospital in Muscat,
Oman.
• Symposium about Biological and
Chemical Terrorism – Gurayat
General Hospital in Kingdom of
Saudi Arabia.
• Conference of New Bron Care
Skills Workshop – Al Corniche
Hospital in Abu Dhabi.
• One day conference of Sickle
Cell Disease – Ibri Regional
Hospital in Oman.
LANGUAGES
ENGLISH
ARABIC
HINDI
SINHALA
INTERESTS & ACTIVITIES
• Enjoys exploring diverse cultures
and meeting new people.
• Constantly seeks to learn new
skills and knowledge.
• Actively involved in community
service and animal welfare.
• Dedicated to wildlife protection
and environmental conservation.
PERSONAL INFORMATION
• DATE OF BIRTH
11.12.1972
• GENDER
Female
• CIVIL STATUS
Married
• NATIONALITY
Sri Lankan
• PASSPORT NUMBER
N9320954
PROFESSIONAL REGISTRATIONS
Registerd Nurse in Sri Lanka Medical Council (SLMC) Registered Nurse in Sri Lanka Nursing Council (SLNC) Registered Nurse in Oman Nursing Council
ACADEMIC QUALIFICATIONS
G.C.E. Advanced Level in Bio Science
Department of Education – Sri Lanka, 1990
G.C.E Ordinary Level
Department of Education – Sri Lanka, 1987
REFERENCES
Mrs. Vanitha Muguntharaj
Former Manager - Life Claims
Softlogic Life Insurance,
Colombo 03
Mobile Telephone: +94-772-***-***
Email: ady4ac@r.postjobfree.com
Dr. Indika Wickramasinghe
Deputy Commissioner General of Health services
Ministry of health
Kurunegala
Mobile Telephone: +94-777-***-***
ady4ac@r.postjobfree.com
I do hereby certify that the above particular given by me are true & Accurate to the best of my knowledge. If I'm offered an opportunity to serve in your esteemed organization, I can assure you that I shall always perform my duties with commitment & loyalty.
Champika Herath