Accounts Receivable Data Entry
Resume:
KIM M. KERN
CRANDON, WI *****
715-***-****. **********@*****.***
PROFESSIONAL PROFILE
PATIENT SERVICES REPRESENTATIVE, NORTHLAKES COMMUNITY CLINIC, LAKEWOOD, WI. 7/2021 - Present
I am well versed in the medical, dental, behavioral health, lab, and radiology components and day to day execution of procedures. Handle patient inquiries for the providers involving extensive medical/dental terminology, medication, and/or symptoms. Prior authorizations, interpret laws and policies, triage phone calls, assist patients with intake/paperwork, verify insurances, scanning, schedule appointments.
Accounts receivable, balancing drawer, maintain confidentiality, multi-tasking, problem solver, proficient in EPIC/DENTRIX software.
HUMAN RESOURCES MANAGER, THE BAY AT NU-ROC, LAONA, WI.12/2020 – 4/2021
Recruit, interview, hire and terminate personnel across all departments for The Bay at Nu-Roc. Complete Orientation and On-Boarding of hires.
Compliance with local, state and federal regulations, develop training materials and performance management programs, conflict resolution.
BEHAVIORAL HEALTH-AODA ADMINISTRATIVE ASSISTANT, FOREST COUNTY POTAWATOMI, CRANDON, WI. 9/2019 - 8/2020
Work claims list, resolve insurance claims discrepancies, prior authorizations, process BH-AODA records requests. Interpret laws & policies.
Greet patients, receptionist, scheduling appointments, triage phone calls, assists patients with intake/paperwork, verify insurances, scanning, mail.
Accounts receivable, balancing drawer, maintaining confidentiality, multi-tasking, problem solver. Proficient in Athena software.
MEDICAL RECEPTIONIST, FOREST COUNTY POTAWATOMI, CRANDON, WI. 4/2018 – 9/2019
Receptionist, scheduling appointments, triage phone calls, assists patients with intake/paperwork, verify insurances, scanning, mail.
Accounts receivable, balancing drawer, maintaining confidentiality, multi-tasking, problem solver. Proficient in Athena software.
BARTENDER/MANAGER, WILD ROSE PUB & GRILL, WABENO, WI. 1/2014 – 7/2017
Assist Owner in managing bar; i.e., Bartending, training staff, track inventory, customer relations, taking food orders.
Accounts payable, accounts receivable, balancing till, making deposits, payroll, booking entertainment, opening/ closing bar.
APPOINTMENT & BUSINESS ASSISTANT, MARSHFIELD CLINIC - RHINELANDER DENTAL CENTER, RHINELANDER, WI. 11/2016 – 4/2017
Greet patients, receptionist, scheduling dental appointments for 9 providers, triage phone calls, assist patients with intake paperwork, verify insurances.
Cashier, accounts receivable, balancing till, making deposits, maintain confidentiality, process referrals, scanning, mail. Proficient in CATTAILS software.
FRONT DESK ADMINISTRATIVE ASSISTANT, NORTHERN HEALTH CENTERS, LAKEWOOD, WI. 10/2015-11/2016
Greet patients, receptionist, scheduling both medical and dental appointments, triage phone calls. Proficient in DENTRIX and EPIC software.
Accounts receivable, balancing drawer, verify insurances, maintain confidentiality, assist patients with intake/paperwork, opening/closing clinic.
SUPERVISOR, UNITED STATES CENSUS BUREAU, GREEN BAY, WI. 2/2010-7/2010
Trained staff of 12 to conduct door to door census canvassing. Initiate the collection of reports from Field Reps to complete census documentation.
CUSTOMER SERVICE REPRESENTATIVE, CRANDON BEST WESTERN INN & SUITES, CRANDON, WI. 10/2007-9/2009
Responsible for front desk hotel operations, customer service, receptionist, reservations, balancing drawer, telephones, accounts receivable, data entry.
Responsible for tending bar, housekeeping duties, laundry.
MEDICAL SECRETARY, NOVAS, DOHR & ASSOCIATES, BARRINGTON, IL. 10/1999-10/2000
Responsible for coding and billing for 3 physician gynecology office, including hospital surgeries.
Maintain confidentiality, transcription, completion of medical records, 12 line phone system, scheduling, data entry, appointments.
DIRECTOR OF FOREST COUNTY CHILD SUPPORT AGENCY, FOREST COUNTY, CRANDON, WI. 3/1995-9/1999
Direct a government agency that is responsible for the determination, collection and enforcement of Court ordered child support. Interpret laws and policies.
Direct the preparation and filing of all legal documents with the Court. Appearance at Court hearings and extensive testimony.
Manage an annual departmental budget of $175,000-$200,000 and under ran the budget every year. Manage a caseload of 1,100. Increased agency collections by a minimum of 6.5% annually.
Manage office operations, i.e., Y2K compliance initiative and conversion of County computer operating system to mandated State KIDS computer operation in 1996. Proficient in child support (KIDS) and legal (CCAP) operating systems.
Manage, hire, train and develop 4 Child Support Specialists. Manage Court calendar for Child Support hearings.
Direct and perform investigation of case participants pertaining to their location, income, employment and assets.
Perform and present bi-monthly departmental performance reviews to an elected County Board of Supervisors. Take meeting minutes.
Maintain confidentiality. Accounts payable, accounts receivable, reconciliation of client accounts, data entry, telephones.
CODING ANALYST, LANGLADE MEMORIAL HOSPITAL, ANTIGO, WI. 9/1987-3/1995
Perform the daily coding of outpatient claims; i.e. Emergency room, surgery, radiology, laboratory, physical therapy, occupational therapy, cardiac rehabilitation, speech therapy - for maximum reimbursement from insurance companies. Process medical records requests.
Perform transcription of medical reports at the rate of 150 lines per hour – twice the hospital standard.
Maintain confidentiality, data entry, accounts receivable, telephones, appointments, mail.
EDUCATION
NORTHEAST WISCONSIN TECHNICAL COLLEGE, GREEN BAY, WI. GRADUATE, MAGNA CUM LAUDE.
Secretarial Science/Data Entry Training Program (STIP Program)
SURING HIGH SCHOOL, SURING, WI. GRADUATE.CUM LAUDE.
Contact this candidate