Kim Simmons

SCRUM MASTER

Summary

Experienced Scrum Master that builds high-performing teams and leverages

continuous improvement opportunities. Strong knowledge of Agile methodologies, proficient in Kanban and Scrum frameworks. Recognized for adding value and being a collaborator.

704-***-****

Employment History

ady475@r.postjobfree.com

Scrum Master, Duke Energy/Contract, Charlotte, NC

September 2022 – Present

https://www.linkedin.com/in/kim-simmons-5018b78a/

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•Mentor and coach team members to improve their understanding of Agile Scrum principles and best practices.

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•Implement processes and procedures to ensure compliance with Agile Scrum principles.

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•Facilitate daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies.

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•Collaborate with product owners to prioritize tasks and ensure product requirements were met.

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•Facilitate retrospectives to identify areas of improvement and ensure continuous improvement.

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•Resolve conflicts and challenges within the team in a timely and effective manner.

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•Facilitate Kanban events for Telecom Network Support tickets automated from ServiceNow.

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•Serves as a liaison between Telecom Network Support and Automation to customize ServiceNow change requests and documentation processes.

Scrum Master, LPL Financial, Fort Mill, SC

September 2017 – September 2022

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•Scheduled and coordinated all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, and backlog grooming.

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•Facilitated daily scrum meetings and development team activities, while being attentive to all potential bottlenecks raised during meetings and working relentlessly in remediating these impediments.

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•Empowered the team to make system and process improvements captured in sprint retrospective meetings, thereby leading the team’s efforts toward continuous improvements.

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•Used key Scrum metrics: Burndown Chart, Burnup Chart, & Velocity to help deliver committed work by measuring the progress of sprints to ensure a positive and predictable outcome for each sprint.

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•Ensured the scrum three legs of inspection, adaption, and transparency were diligently followed by the team to enhance teamwork and boost sprint quality.

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•Brained, counseled, and coached the development team to be accustomed to working as self-organized, cross-functional specialist.

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•Developed a cordial business relationship with the entire development team and the product owner; translating to a more productive, transparent, and cordial atmosphere.

Supervisory Transportation Security Officer, Department of Homeland Security/TSB, Charlotte, NC

November 2007 – September 2017

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•Ensured the security of passengers and cargo by following the established security protocols.

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•Streamlined overall business processes by leading staff members and assigning work of transportation security officers, as per standard operation procedures while responding calmly, clearly, and empathetically to hostile, distraught, and disruptive passengers.

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•Managed checkpoints efficiently while overseeing a team of twenty transportation security officers.

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•Structured the checkpoint to maintain passenger flow during peak hours.

Education

Certified Scrum Master, International Scrum Institute

December 2022

Certified SAFe Advance Scrum Master, Scale Agile

September 2022

Yellow Belt Six Lean Six Sigma

March 2022

Bachelor of Art, Sociology, College of New Rochelle, New York, NY

May 1997

Key Skills

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•Financial Services, Government, and Energy Experience

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•Waterfall, Kanban, Scrum, and Lean-Agile

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•Jira, Confluence, ServiceNow, Microsoft Office, Microsoft Teams

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•Interpersonal Communication

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•Effective Decision Making

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•Time Management

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•Project Management

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