Customer Service Call Center

Jonna M. Aguinaldo

Address: **** ******** **., ****. *****, Los Baños, Laguna

Email Address: ady470@r.postjobfree.com

Contact #: 095********

CAREER OBJECTIVE:

To obtain a challenging position in a high quality environment where I can utilize my skills and technical

knowledge while enhancing the company’s productivity and reputation.

TECHNICAL & INTERPERSONAL SKILLS:

•Thrive on challenging tasks in a fast-paced warehouse/office environment

•Excellent Excel skills and Inventory system analysis

•Highly organized and dedicated with positive attitude

•Excellent in written and oral interpersonal communication skills

•Excellent in using Microsoft Office Tools

•Can perform multiple assignments and acquired the ability to work under pressure

•Hardworking and highly motivated with strong desires to learn

•Multi-tasks and knows how to focus on what is most critical and always get the right things done

EDUCATIONAL ATTAINMENT & PROFESSIONAL LICENSES:

•Tertiary Education - BS Business Management Major in Finance in Colegio De Los Baños 2019

-BS Business Management Major in Operation in STI Colleges Calamba Campus 2014 - 2017

•Secondary Education - Los Baños National High School 2010 - 2014

•Primary Education - Bayog Elementary School 2005 - 2010

CAREER EXPERIENCES:

Company: TMG Outsourcing OPC

April 01, 2023 - July 30, 2023

Position: Inbound Logistics Staff

Responsibilities:

Coordinate the receipt of all inbound shipments of raw goods and transfers into the warehouse, including all documentation, system updates and internal and external communication

Reconcile inbound shipments to PO’s

Facilitate carrier operations and delivery appointments

Maintain shipment histories and document files

Oversee supplier compliance (Pre-notice of shipments, On-time delivery, Proper packaging and labeling)

Work with suppliers to resolve overage/shortage & damage issues and file freight claims

Company: MIROF Resources Inc.

February 20, 2023 – March 31, 2023

Position: Inbound Logistics Staff

Responsibilities:

Coordinate the receipt of all inbound shipments of raw goods and transfers into the warehouse, including all documentation, system updates and internal and external communication

Reconcile inbound shipments to PO’s

Facilitate carrier operations and delivery appointments

Maintain shipment histories and document files

Oversee supplier compliance (Pre-notice of shipments, On-time delivery, Proper packaging and labeling)

Work with suppliers to resolve overage/shortage & damage issues and file freight claims

Company; Golden ABC

Nov 16, 2020 – Dec 31, 2020

Position: Sales Staff at ForME, Penshoppe & Regatta

Responsibilities:

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Contact this candidate