Joanna Nikolis
Mineola, NY *1501
Phone: 516-***-****
E-Mail: ady462@r.postjobfree.com
Professional Summary
Skilled team player with strong background in-fast paced and competitive environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Great leadership skills.
Skills
Strong communication skills
Excellent customer service skill
Member account management
Project estimation
Creating Project Plans
Project coordination and supervision
Coordinate projects
Oversee projects
Experience
February 2011 to January 2016
Incentient inc. Plainview, NY
Project Manager - Account Manager
Led a team of designers and software developers to execute all client requests for their app
Upsold new features
Assisted in developing and maintaining policies, plans, and procedures for executing quality development across diverse portfolio of applications and technologies.
Defined project scope, goals, milestones, deliverables, detailed tasks, and resource requirements from concept creation through implementation.
Met deadlines by managing time effectively to complete multiple tasks.
Established project objectives, specifications and schedules to achieve the designated targets.
Reviewed and approved or denied modifications to project plans based on a solid understanding of the scope of each project.
Kept projects in line with budget, schedule and content demands by closely monitoring the work of all team members.
Motivated team members to continuously improve performance and meet ambitious goals.
August 2008 to February 2011
SASF Non-profit Organization Astoria, NY
Assistant director
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Met targets consistently by working hard and with strong attention to detail.
Taught new employees important procedures such as creating lesson plans and dealing with kids.
Education
January 2011 Queens College Flushing, NY
Bachelor of Science Biology
Minor in education.