Real Estate Customer Service

David F r a l e y

B u s i n e s s O w n e r a n d C e r t i f i e d R e s i d e n t i a l R e a l

E s t a t e A p p r a i s e r / R e a l E s t a t e A g e n t 1393 S 6th Street,

Columbus, OH 43207

614-***-**** *********@*****.***

Maximize p e r s o n a l

g r owth a n d

u t i l i z a t i o n o f s k i l l s

Expand scope of work to other fields which make use of my significant experience as a successful business owner / manager, providing optimal customer experience and detail-oriented administration E D U C A T I O N — E XPERIENCE

Master of Science, June 1996

Ohio State University

Molecular Genetics

Bachelor of Science, June 1991

Ohio State University

Biology

Certified Residential Real Estate

Appraiser, 2005

Realtor, 2021

Hondros

2010-2023

President • Real Estate Appraiser • Appraisal Asset, LLC 2021-2023

Real Estate Sales Agent * Keller Williams Classic Properties Realty 2009-2010

Staff Appraiser • Forsythe Appraisals

1999-2010

President • Real Estate Appraiser • Appraisal Resource Group Overall business (field and office) management of highly detail- oriented fields with considerable customer service experience K E Y S K I L L S — COMMUNICATION

Customer Service

Business administration

Budget/accounting

Marketing

Data integration

Management

Daily interaction with broad client base, from borrowers, loan officers, account managers, real estate professionals, prospective clients, software training, contractor employees

L EADERSHIP

Have owned and managed businesses for over 20, training and managing up to five staff members at a time. Dealt with all product review and ownership, legal matters resolution, accounting, client base maintenance and development.

REFERENCES

Available upon request

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