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Customer Accounts associate

Location:
New Orleans, LA
Posted:
August 22, 2023

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Resume:

Markell T. White

Goal-oriented Customer Accounts Manager who takes initiative and

builds cordial relationships with customers. Analyzes sales figures, creates and implements market-specific pricing and promotional programs. Develop and manage key customer relationships. Strong Problem-solving, negotiation and customer service skills. 202 Monette St.

Natchez Ms, 39120

504-***-****

ady43o@r.postjobfree.com

EXPERIENCE

NASD, Natchez, Ms — Warehouse Assistant

Aug.2017 - Aug. 2018

● Maintained accurate inventory records to provide data for use in audits and completion of order requests.

● Inspected products defects and damages for ingoing and outgoing shipments to verify accuracy and prevent errors.

● Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.

● Kept the warehouse clean and organized to maximize team efficiency and productivity.

Walmart, Vidalia,La — Sales Associate(garden center) June 2019 - October 2019

● Protected purchase items with proper bagging and wrapping to prevent damage.

● Prepared merchandise for distribution and placement across the sales floor by building pallets and tagging products.

● Greeted customers, helped locate merchandise and suggested suitable options.

● Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

DoorDash, Natchez,Ms — Dasher

Nov. 2019 - Aug.2020

● Kept delivery vehicle clean and neat to maintain the company's professional reputation.

● Met promised delivery times consistently by using GPS software to spot and avoid traffic delays

● Verified orders prior to completing deliveries to avoid customer complaints.

SKILLS

Product Restocking-

Cleaning Procedures

Shelving Of Products

Equipment operation

Customer Relationships

Active listening skills

Strong work ethic

People-Oriented

Data Entry

Multitasking Abilities

Cultural Awareness

Cash Handling

Point of sale operation

Till counting

Training and development

AWARDS

Digital media technologies

(highschool Certificate)

LANGUAGES

English and some spanish

Fed-Ex, BatonRouge,La — Warehouse worker

Aug 2020 - Nov. 2020

● Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations

● Cleaned and maintained the warehouse in compliance with OSHA safety standards.

● Loaded, unloaded and moved material to and from storage and production areas

● Operated RF scanners to track merchandise and verify contents of containers.

DoorDash, Natchez,Ms — Dasher

Nov. 2020 - May 2021

● Kept delivery vehicle clean and neat to maintain the company's professional reputation.

● Met promised delivery times consistently by using GPS software to spot and avoid traffic delays

● Verified orders prior to completing deliveries to avoid customer complaints.

Corr-Williams Co. Natchez,Ms — Warehouse delivery driver May 2021 -Dec. 2021

● Kept detailed mileage and fuel reports to track overall fuel costs.

● Maintained an upbeat, positive attitude in a busy customer focused environment.

● Carried heavy trays, packages and boxes from delivery vehicles to areas designated by customers.

● Operated vehicle safely in highly congested areas with no traffic violations.

● Loaded and properly secured items to prevent damages. Aaron’s, Kenner,La — Customer Accounts Manager

Mar. 2022 - Dec 2022

● Handled complaints, provided appropriate solutions and alternatives within appropriate time frames and followed up to achieve resolution.

● Secured on-time payments and collected on delinquent accounts with tailored payment plans.

● Used POS and Dashboard Express to keep accurate records pertaining to inventory and account notes

● Maintained client files with sales contracts, records of client interactions, client notes and other information.

● Met promised delivery times consistently by using GPS software to spot and avoid traffic delays

● Verified orders prior to completing deliveries to avoid complaints. EDUCATION

Alcorn state university,

Lorman, Ms —

Environmental Science

Aug.2018 - Dec. 2019

I have not finished classes or

credits for this degree.

Planning to continue at a

different institution.

Natchez Hich School,

Natchez, Ms— HS

diploma

Aug 2014- May 2018

I have a High School diploma.



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