Nicole Loik
***** *** ******* ****, *******, TN, 37013, 812-***-****, ady42p@r.postjobfree.com
PROFILE Experienced sales manager specializing in aesthetic sales and team leadership development and training. Excelled in customer service with consistent high performing KPI's in position. Committed to utilizing my skills to further the mission of a company. Proven ability to establish and maintain excellent communication and relationships with clients.
EMPLOYMENT HISTORY
Jul 2020 — Present Clinic Manager, Milan Laser Hair Removal Franklin, TN
• Manage day-today clinic operations in high traffic facility
• Exceed monthly company average KPI's with high volume sales
• Train and develop new and existing clinic managers
• Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge.
Jul 2018 — Jul 2020 Travel Trainer/Client Specialist, Milan Laser Travel to different locations across the United States to train new administrative employees Develop and mentor client specialists to ensure high performance Engage in clients to ensure client satisfaction to increase upsell volume and reviews Answer current and potential client concerns and questions Aug 2017 — Jul 2021 Medical Billing Specialist, Pollux Systems Evansville, IN
• Process medical claims and refunds
• Helped to maintain meticulous medical records, and made changes when necessary. May 2014 — May 2017 Peer Advisor, University of Southern Indiana Evansville, IN
• Advise and direct new students with undecided majors
• Served as a Student Advisor, helping students to more clearly define and follow their academic path.
• Served as student advisor, offering academic, social, and emotional support. EDUCATION
Aug 2014 — May 2018 BS in Health Administration, University of Southern Indiana Evansville, IN
• Graduated top of my class - Magna Cum Laude
• Member of the National Collegiate Honors Council
• Accompanied my major with two minors in business management and psychology Aug 2020 — May 2014 Core 40 Diploma, Mount Vernon High School Mount Vernon, IN SKILLS Ability to Work in a Team
Adaptability
Leadership
Ability to Multitask
Ability to Work Under Pressure
Computer Skills
Customer Service
Effective Time Management