Project Manager Customer Service
Resume:
Angela Hoernis
Waterloo, IL. *****
Objective:
I am seeking to obtain a position where I can maximize my Administrative Accounting and Customer Service Skills.
Education:
• 2000 Graduated, Freeburg High School
• 2015 ITT Technical Institute-Network Systems Administration
Experience:
September 26, 2022-2023
Marmic Fire and Safety-Office Coordinator/Service Manager
*Complete payments and controls expenses by receiving, processing, verifying, and reconciling invoices, charge expenses to accounts, verify and post transactions, place technicians on jobs to be completed, handles customer concerns. Worked directed through Service Trade and Sage
June 26, 2018-2021
United States Postal-Service-clerk/Passport agent
*Receiving and sorting mail, selling postage, assisting customers, assist mail carriers, complete forms regarding changes of address, or theft or loss of mail, or for special services, money orders, process passports, record and balance cash drawer, send out notifications of packages that could not be sent out, and handle complaints.
September 2000-Present
Angie's Cleaning Inc.-Owner
*Residential and Commercial customers, sanitized and organized work areas, responsible for managing monthly and weekly customer expectations, taxes, mileage tracking, payroll, scheduling, emails, filing and scheduling
June 2016-March 2017
DraftPros Inc.-Office Manager
*Worked directly through AT&T (ACAS systems), Answer and direct phone calls, apply for permits, organize and schedule appointments, write and distribute emails, expense reports, filing, maintain contact lists, assist with request and queries from senior managers, and book travel arrangements.
March 2017-May 2017
Whitetail Technical and Construction-Project Manager
*Schedule, manage crews, document all aspect of a project, work closely with upper management, obtain permits for job sites, organize and schedule appointments, expense reports, write and distribute emails
Acknowledgments:
*Proficient in Windows XP, Windows 7
*Troubleshooting computer hardware and LAN/WAN problems
*Maintaining current systems
*Proficient with Word, Excel and PowerPoint
*Knowledge with Outlook, Sage and ServiceTrade
References:
• Mark Ingram-former landlord 618-***-****
• Mark Marchwinski-friend 618-***-****
• Angela Cheek-friend 618-***-****
Contact this candidate