Tyrus Anthony Wong

**** *. ***** *** #*** • Littleton, CO 80128

720-***-**** ady41g@r.postjobfree.com

Senior IT professional – international and national business, systems, process & data analysis, project discovery/delivery, audit compliance, reporting and documentation. PROFESSIONAL SUMMARY ***

Since 1993, proficiency in business, system, process and data analysis using SDLC and Agile flavored technical development methodologies (Waterfall, Scrum and Agile principles).

Complete enterprise departmental support; Executive leadership, IT, HR, finance, sales, operations, marketing, production, warehouse, logistics, developers including 3 rd

party, training and vendors.

Technical project management from feasibility study and research, cost/gap analysis & KPI identifier, through enterprise-wide level implementation, support and success analysis.

Application Super User; user accounts, new enhancements, documentation, new report developments, access & permissions and Executive leadership reporting & support.

Database analysis, re-development and support of developer’s; CAB approval meetings and UAT.

Excellence in technical writing, business requirements gathering and proofing.

International and national stakeholder communications and project support.

First generation report development, training and materials creation.

Technical requirements and financial audit support.

Creates and cultivates strong relationships always keeping strategic objectives in sight. CAREER SKILL SET ***

Genuine results-driven resource with 30+-year record of accomplishment. Veteran aptitude in extensive range of technical skills including supporting highest priority initiatives using;

MS Power BI and Power Platform applications, including System testing and UAT.

Requirements gathering, authoring, editing, auditing and proofing; Use Cases, BRD’s and MRD’s.

MS Office Suite and MS Visio; legacy versions through 365/current. Complex formula writing.

Expert in SDLC/Waterfall methodologies working in over twelve unique industries.

International stakeholder communications supporting business directives; o U.S.A., Europe (England, Ireland, France, Germany, Poland, Spain & Portugal), Mexico

(Hermosillo and Mexico City), South America (Brazil and Chile), China, Japan, and India.

Salesforce and SugarCRM Super-administrator; user account creation, access/permissions, bug fixes.

Application Administrator expert; ramp-up, documentation, user guide creation, reporting & training.

Technical and non-technical project author, editor, cover design, text layout and production.

System developer co-development, support, CAB session support and UAT.

Basic SQL and advanced SQL using MS Access with VBA.

Active Directory; user access and permission control.

Expert in high-end retail/wholesale sales & service.

Agile; leading JAD sessions with Scrum Master.

Introductory skills with Adobe InDesign CS4.0.

TECHNICAL SUMMARY ***

Operating Systems: - Windows, Mac/Apple and mobile Android. Including disc imaging/installations. Databases: - MS Access with VBA, SQL and numerous proprietary databases. E-Commerce: - ZoHo1 Suite, Avalara, WooCommerce, SquareUp, Chase, CashApp & Venmo. Integrations: - CRM version upgrades, legacy HR and finance reporting systems, DORA Case Management systems to 3

rd

party proprietary systems. Decommissioning systems. Web Design: - 1&1 Internet web tools, Adobe Dreamweaver and MS FrontPage. CRM’s: - ZoHo1, Quickbooks, Vonage, Salesforce, Sugar and various retail POS systems. Tools: - Helping to define/re-define business logic for numerous former contract and Full-time employers, Access Reports, various developer UAT tools & surveys. Change Management: - Service NOW, Corona, Siebel & numerous other custom & proprietary systems. RFP writing/response: - Full process understanding from initial proposal writing to review of proposals, selection of top prospective clients, interviewing/follow-up, selection committee, award and actual RFP support & compliance.

May 2022-April 2023: Senior Consultant/Business Analyst: supporting construction industry client project initiatives creating and/or enhancing data, systems, and processes, and respective documentation, reporting and user training at all corporate levels.

o Bridgeworks Consulting Group: 1801 California Street, Denver 80202, 24 th

floor.

o Contracted as business consultant, promoted to full-time Senior Consultant after four months with an overall (99.20%) engagement rate. Azure DevOps to manage client projects. o Sole and business analyst team lead on numerous client projects supporting existing and developing construction industry building and/or renovation projects across their seven business units: mechanical, steel, water, electrical, energy, mission critical and service. o Requirements gathering, authoring, editing, auditing and proofing; test use cases, BRD’s and other restive technical and non-technical guides and one-pager documents. o MS Power Platform fundamentals and practiced use to help support various critical path client projects, including data cleansing, system testing, UAT, documentation and report development. o MS Power BI fundamentals and practiced use to help support client data and reporting needs. o Internal On-boarding documentation authoring.

Major Client-based projects included:

o Modern Data Platform: Material Integration & Visibility project, Vehicle Inspection Application, o Building Inspection Application, Customer Satisfaction Survey Application, Vendor management PDF Invoice Application and User Guide, several HR-based projects and numerous corporate event application requirements gathering, development, & testing. May-Aug 2021: Director: Bus. Ops; hemp production company; product development and sales to wholesalers and retailers across the U.S. featuring newer industry compounds; Delta-8/10, CRD, THC-O, THC-V & HHC. o Herbal PharmRx: 5740 Logan Street, Commerce City 80216. o Specifically hired to create all 1st generation policy, procedures, workflow & gap analysis, process improvement across the enterprise for all departments. o Management of all payment systems and respective postings in Quickbooks system; Chase bank accounts (wires/ACH), Zelle, SquareUp, CashApp and Venmo. Including cash payment tracking and check writing. Management and reconciliation of accounts receivable and accounts payable. o State sales transaction filings in support of new PACT Act Ends reporting requirements. o Sales team data & orders management (On-site & Remote teams); daily estimates & invoice creation, working closely with production Mixologist/Chemist, HR/Shipping Manager and Warehouse assembly teams to complete order placement, daily issue resolution. o Primary IHF client sales transaction and debt collection management; purchase order entry and pricing, creation of tiered pricing structure, and all communications for this client. Feb-Nov. 2020: Sales Ops. Manager; industry-leading Hemp Farm enterprise; hemp cultivation & cannabinoids extraction; product research/creation/development/pricing/packaging/sales/marketing/distribution. o Hemp Depot: 3147 North Century Street, Colorado Springs, CO 80907. o Sales team data & orders management (On-site & Remote teams), daily sales order & invoice research & record creation, worked closely with Chemist, HR/Shipping Manager and Warehouse Production Manager and staff in order placement, daily issue resolution & sales. o Authored all 1

st

generation daily, weekly and monthly Company reporting products; sales team performance, debt collection (Aging), Vendor management, custom data extraction & reporting. o Cope Farm sales pricing/order management, enterprise product pricing & catalog enhancement, mass-scale product development research & price comparisons, cost-efficiencies & workflows. o Enterprise-wide financial accounts manager; cash, checks, ACH/Wire, and account credits. o API integration research, support of development, implementation, and documentation between ZohoOne and SquareUP payment systems.

FORMAL EDUCATION

Denver Institute of Tech. (Formerly Westwood College: North) 7/1987 – 6/1988

Associate of Applied Sciences Degree

o Surveying & Mapping and certificates in Surveying Astronomy, Law, and Mathematics. o First Denver Public Schools graduate awarded scholarship to attend this new vocational college. TECHNICAL EDUCATION

BridgeWorks Consulting Group 5/2022 – 4/2023

MS Power BI and MS Power Platform fundamentals.

o Working toward MS Power BI certification.

Hemp Depot/HD Distribution 1/2020 – 11/2020

ZoHo CRM/Inventory systems, ecommerce & banking applications management. MS SQL Server 2008 1/2015 – 3/2015

Westerra Credit Union; change management system for enterprise system changes. COMPUSkills Computer Courses 5/1998 – 6/2003

VBA/ MS Access.

*** In numerous former projects going back to 2009 to date, I’ve worked on various development teams as well as lead and co-lead Business Analyst specifically researching and gathering end-user experience and/or systems requirements in support of numerous project initiatives in the following business areas;

Educational services and administration, Amateur and professional athletics,

Technology HW & SW services, Financial services, Public utilities, Numerous retail sales,

CBD/Hemp industry and most recently, supporting a client’s data, systems & reporting requirements in the Construction industry.

INTERESTS

Golf league/Charity golf tournament sponsor supporting Diabetes, Prescription Drug Awareness, Cerebral Palsy, Epilepsy, 1

st

Responders, Endangered Species, Animal rescue/adoption and junior golf.

Self-published author; http://WarriorWong.com 2010; My Father Died This Morning, 2012; Orcinus X, 2019; Work/School Lives: Let’s Talk Champ and 2023; Other People’s Money.

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