Customer Service High School
Resume:
Jenessa Malarkey
*** *. **** **, ********, ND ***01
Phone: 701-***-****
Email: ady411@r.postjobfree.com
Objective
To obtain an exciting career in a fast-paced environment with advancement potential.
Ability Summary
I have worked in various office settings, so I am adaptable to the modern-day office environment. I have held jobs in the medical field that have been highly stressful and exciting, to financial positions regarding Assistant Bookkeeping and Accounts Payable.
During my career in the medical field, I began as an aide for the elderly. It taught me a great deal of patience, compassion, and communication skills. Those skills have greatly influenced how I treat others to this day, and I carry those traits with me in all aspects of my working career.
Employment History
07/2019 – Present Sanford Medical Center
Analyze charts for discrepancy in protocols.
Analyze charts for
Communicate with staff from other regions to ensure accuracy.
Abstracting information from a patients chart that aid in billing.
Analyze emergency department charts so billing can be expedited quickly.
03/2017 – 07/2019
Health Information Assistant
Missouri Slope Lutheran Care Center, Bismarck, ND
Complete admissions, discharges, deaths, hospital transfers, hospital returns and room transfer procedures.
Data entry of orders and tasks into the electronic health record.
Monitor and coordinate lab work in unit's lab calendar and Microsoft Excel.
Filing and retrieving medical records.
Send group voicemail messages regarding resident status changes.
Communicate with other healthcare facilities as needed.
Faxing, Scanning, copying, and stocking units with office supplies, and other basic office tasks.
Coordinate with staff regarding order changes on the patients.
Assist family members in obtaining medical records.
Communicate with various departments regarding patient care.
Assist nursing staff with computer questions and assist them in process
07/2015 - 02/2017
Receptionist
Community Options, Bismarck, ND
Answer telephones
Transfer phone calls
End of month printer tallies
Monthly newsletter
Help with special projects
Enter health record information
Scan documents
Fax hotel authorizations
Make hotel reservations
11/2013 - 05/2014
Receptionist and Customer Service Agent
Sifel Nicolaus Incorporated, Bismarck, ND
Sorted mail
Printed checks
Created deposits and billing receipts
Customer service skills
Processed accounts payable
Sent packages via Fed-Ex
Answered multi-line phones
Communicated between the brokers and the clients
Education History
Medical Administrative Assistence
Associate degree
Bismarck State College, Bismarck, ND
General High School Curriculum
High School Diploma
Mandan High School, Mandan, ND
Detailed References
Katie Parker-Riccio, English Teacher
Legacy High School
429 E Interstate Ave
Bismarck, ND 58501
April Jose, Detective
Mandan Police Department
3313 E Ave C
Bismarck, ND 58501
Contact this candidate