Audrey Leseiko

**** ****** ******

White Oak, PA 15131

630-***-**** E-Mail: ady40s@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced and well-rounded in numerous customer service jobs along with various office jobs. Can take incitive and adapt to any position

That comes my way. I am looking to move forward and upward and utilize my vast skills in customer service and working with people.

PROFESSIONAL EXPERIENCE

Meijer, 3/2022 – 2/2023

Part-Time Cashier

Operate the opening and closing of the self-check stations

Operate cash register

Tendering multiple forms of payment in an efficient way

Making customers experience friendly

Being able to lift 50lbs

Interact in a high-volume and fast paced environment

Jewel-Osco, 2/2018 – 1/2022

Full-Time Cashier

Operate the opening and closing of the self-check stations

Operate cash register

Tendering multiple forms of payment in an efficient way

Making customers experience friendly

Being able to lift 50lbs

Interact in a high-volume and fast paced environment

Get-Go, 2/2016 – 8/2016

Part-Time Cashier

Answered people’s questions about merchandise

Cashier

Counted cash drawer

Re-stocked merchandise

Made coffee

Cleaned fountain bar nozzles

Took out trash

Swept and mopped floors

Cleaned bathrooms

APPLE OF HIS EYE, 9/2014 – 12/2015

Event Coordinator

Call Churches all over the United States

Speak with Pastors and book speaking engagements

Send out paperwork via email, fax, and snail mail

Follow-up with Pastors and answer any questions they may have

NCO, 10/2009 – 07/2010

Customer Service Representative

Answered phones

Typed and talked to customers

Help customers understand their electric bills

Help customers understand how to conserve energy

EMMANUEL LUTHERAN CHURCH, 7/2008 – 9/2009

Administrative Executive

Worked closely with the Pastor on all Church matters

Worked with Church members to collaborate the weekly Announcements bulletin

Answered the phone, data entry, along with other general office duties

Collecting and distributing all incoming mail

Send out correspondence via United States Postal Service along with other forms of delivery services and email

Ordered all Church office supplies, cleaning supplies, and anything else that the Church may need

Holiday Inn Express, 5/2008 – 9/2008

Night Auditor

Checked guests in and out

Met the demands of our guests with customer care

Prepared and performed all paperwork for the night daily audit

Made reservations for incoming guests

Set up and clean-up of meeting room

Faxed paperwork for guests, answered phones, connected incoming calls to guests’ rooms, along with other general office duties

Filled in daylight shifts when needed

OFFICE TEAM/ADECCO EMPLOYMENT AGENCIES, 3/2002-9/2003 and 10/2004-12/14/2007

Financial Administrative Assistant, Prudential

Directed communications and data between domestic and international offices.

Created and maintained Excel databases to track documents sent to various departments/brokers/annuitants.

Provided solutions for broker questions pertaining to structured settlement and various other annuity related items.

Administrative Assistant Shipping/Receiving, Weyerhaeuser

Scheduled all incoming deliveries and pick-ups and accurately entered all shipping/receiving documents.

Tracked all work done in lumber warehouse via an in-house based spreadsheet.

Export Manager, Safcomar

Scheduled domestic and international ground and air pick-ups/deliveries with various carriers/logistics companies.

Utilized proprietary AS400 based to maintain accurate shipping data.

Filed shipments in accordance with US governmental regulations for overseas cartage.

Flu Clinic Project Lead, Hooper Holmes, Inc.

Collected information from various domestic branches and provided timely information back on project status/time line.

Tracked delivery and receipt of vaccination materials and audited payroll and accounts payable.

Created and maintained database for tracking branch communication and set up AT&T teleconferences.

Client Information Project Coordinator/Database Analyst, MetLife

Researched and corrected discrepancies; entered corrected information into MS Access database.

Provided follow up, tracked data and maintained system in MS Excel.

Extrapolated information from proprietary database and transferred information to newly created database.

Planned and prepared for offsite meetings including creation and collation of meeting materials.

Utilized existing PowerPoint presentation to make Score cards in Excel database with tangible metrics system.

Administrative Executive/Project Manager, Citigroup

Provided new hire orientations for employees, including training, new hire packet materials and business communications tools.

Processed departmental transfers for all consultants/employees/temporary workers.

Monitored departmental operational efficiency and aided where needed.

Created and maintained time tracking reports and reports for project goals, timelines, and budgets.

PNC BANK, 9/2003-10/2004

Consumer/Community Banking Advocate

Verified status of customer information and performed payment calculations

Trained new employees on data entry and document preparation.

Bank Teller Representative

Quickly and accurately processed customer transactions, emphasizing customer service.

Upsold other PNC Bank products and services.

Provided staff coverage in various branches throughout the region.

BOARD OF EDUCATION, Manhattan, NY, 10/1997-9/2001

Paraprofessional

Supervised up to 30 cases for each of the 14 district schools.

Handled private school cases, scheduling annual or tri-annual reviews.

Provided program support for district schools and parents and monitored case file compliance.

Acted as communication Liaison between chairperson and schools.

ADDAS & POTENZA, ESQUIRES, Jersey City, NJ, 10/1995-10/1997

Legal Secretary

Transcribed legal documents using Dictaphone equipment.

Provided professional and courteous front desk and telephone reception.

Filed paperwork with appropriate court officials for personal injury cases.

HUDSON COUNTY COMMUNITY COLLEGE, Jersey City, NJ, 9/1994-10/1997

Tutor

Tutored students in various subjects like ESL, College Composition I and II, Various College Math Courses, along with all other College Classes in order to obtain an Associate’s Degree, Study Skills,

Helped student’s complete homework

Helped students understand class material and their textbooks

Taught students study skills and time management skills

Taught students how to write an essay and school papers

EDUCATION

BookkeeperLaunch.com, 2020

Double Bachelor’s Degree, Ashford University, 2013

Associates Degree, Hudson County Community College, 1997

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