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Customer Service Student Assistant

Location:
Florissant, MO
Posted:
August 22, 2023

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Resume:

* ******* *****

Florissant, MO *****

Cell: 314-***-****

e-mail: ady40n@r.postjobfree.com

Gianna M Walls

Objective

To explore new opportunities within a company that will allow me to strengthen current skills and acquire new ones.

Experience

August 2022-recent Express Employment Professionals St. Louis, MO

Epsilon-Sorter/Inserter Operator

Set up, maintain, and troubleshoot the insert machine to produce accurate work on a timely basis

Conducts quality checks and performs other tasks whenever needed as he/she works with one or more machines from time to time depending on workload.

Tag mail bins sorting mail into trays for processing.

Reviewing dates, addresses, barcodes, and other postage information for all outbound mail.

Inspecting mail for damage and correct contents.

August 2012-2022 Transitional One Home Health Care St. Louis, MO

Caregiver

Highly skilled in assisting clients with activities of daily living

Appreciation letter from client

Demonstrated ability of performing errands, meal preparation, transpiration, laundry

and light housekeeping

Monitors patient condition by observing physical and mental condition, intake and output, and exercise.

Supports patients by providing housekeeping and laundry services; shopping for food

and other household requirements; preparing and serving meals and snacks; running errands.

Assists patients by providing personal services, such as, bathing, dressing, and grooming.

Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

2008 / 2012 Kelly Scientific St. Louis, MO

Lab Assistant

Analytically test raw materials or other analyses as assigned.

Testing will involve the use of HPLC, GC, KF, automatic titrators, and IR among

other tests and instruments.

Participate in OOS investigations via testing and good documentation

Perform requalification of reference standards, and maintain reference standard inventory/documentation.

Document testing properly and timely, including keeping laboratory notebooks

accurate and up to date.

2006–2008 Convergys St. Louis, MO

Customer Service Rep /Tech Support

Discuss issues with customers and either solve or redirect the technical inquiries over

the phone.

Provide support on software, hardware and the internet.

Assist with In-depth knowledge of Windows & PC hardware installation (video cards, modem, CD ROM).

Advanced knowledge of (billing) ACSR, DST (diagnostic) CADM, SVP, SMP, CLEO

Acknowledged with Power of One award within first six months of employment

Assisted with new hire transition (SMEE)

MOD desk experience

Special Projects: DAP

2006–2006 St. Louis Community College-Florissant Valley St. Louis, MO

Student Assistant (TRIO -Student Support Services)

Performed clerical duties as assigned.

Student Assistant (Chemistry Department)

Disposed of organic and inorganic chemicals

Organize and submit detailed reports

Prepared labs for other chemistry classes

Completed inventory and updated reports for upcoming semester.

2002–2006 St. Louis Community College-Forest Park St. Louis, MO

Student Assistant (Social Science Department)

Coordinated, planned, and completed projects as needed.

Accessed student information thru database and confirmed accuracy of information

Student interaction involving training on software packages and computer equipment

Student Assistant (Career and Employment Services)

Planned and executed various departmental projects

Trained and assisted students on using job search services,

materials, and navigating through the computer system

Entered and edited student's information into the on-line database

Screened and distributed job referrals to students

Designed posters and flyers for job fairs and other events

Education

2002–2006 St. Louis Community College St. Louis, MO

Associates in General Transfer Studies

Explored various Applied Science and Administrative Courses

HONORS & AWARDS:

Certificate of Excellence: Narrative Essay, College Composition I

Certificate of Participation: Programming Board, Student Government

Association, 2003-04

RELEVANT COURSES:

Chemical Technology I Microbiology Biology I

Fundamentals of Chemistry Ethanol Process Fundamentals

SKILLS:

Microsoft Office: Word, Excel, Outlook, PowerPoint, and Publisher; Windows; Internet Research; Banner; e--Recruiting; Data Entry & Typing; Customer Service; and 12-key calculators;

SCIENTIFIC SKILLS:

Sample Prep

Lab Safety

Handling Chemical & Solutions

Compressed Gasses

Pressure & Vacuum

Basic Lab Math

Measuring Temp

Heating & Cooling

Mechanical Agitation

Filtration; Recrystallization

Gravimetric Analysis

lab tools & hardware

Determination of Physical & other Properties

Extraction

Distillation & Evaporation

Volumetric Analysis

pH Measurements

Viscosity Tests

Specific Gravity

Flash Points



Contact this candidate