Support Staff Desk

Nancy Loveland

Oakwood GA *****

678-***-**** **********@*****.***

Skills

I am a very fast typist, and have a wealth of experience in fighting Chargebacks and providing online Support, via an online support desk. I also have experience in managing an RV Resort in Florida.

Experience

November of 2013 To Present

Genesis Digital, San Diego CA - Online - Chargeback Specialist

● Placing all incoming Chargebacks on a spreadsheet, with all pertinent information & due date

● Creating an evidence package to submit to the bank to refute the chargeback

● Close accounts as necessary and make notes on the spreadsheet

January of 2004 to November of 2013

MikeFilsaime.com/Marketing Genesis - Online - Support & ChargebackMgr.

● Responsible for managing all support staff and responding to support requests

● Responsible for handling all Chargebacks November 1997 to December 2002

Sunssport Gardens - Loxahatchee FL - Manager

● Responsible for managing staff and doing payroll

● Responsible for placement of all RVs on the various lots

● Paying bills and growing and improving the resort

Education

September of 1963 to May of 1964

Mt. Vernon College - Washington DC

Studied Business

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