Administrative Assistant Customer Service
Resume:
Jennifer Sluder
Morristown, TN *****
********@*******.***
To obtain a position within your company that allows me to develop new skills and establish a career to better provide for my family.
Authorized to work in the US for any employer
Work Experience
Collections
Morristown Heart
March 2023 to Present
I take payments over the phone, I move money in our system to the patients account, I work insurance denials, call insurance companies, get authorizations, help file charts when needed. Factory Worker
Innovate Manufacturing, Inc. - Knoxville, TN
October 2022 to January 2023
I worked 12 hours making lids for Gatorade bottles. I am looking for something closer to home making more money.
Collections Specialist
Morristown Heart - Morristown, TN
April 2021 to October 2022
I answer insurance questions, take credit card payments over the phone, take money, write receipts, mail receipts, bill insurance, and work insurance denials. Billing Specialist
Cherokee Health Systems - Morristown, TN
August 2018 to June 2020
I answer billing questions, bill insurance and take payments over the phone Pharmacy Technician
Walgreens - Morristown, TN
November 2016 to June 2018
My daily tasks included answering the phones, filling prescriptions, filing patient insurance for payment, and customer service.
Receptionist/Administrative Assistant
Team technologies - Morristown, TN
September 2008 to October 2015
My daily tasks included answering multiple phone lines, transferring calls, separating daily mail, applying checks to accounts, scanning documents, ordering and picking up lunch, filing invoices, and mailing invoices to customers.
Receptionist/Administrative Assistant
Harmon Eye Care
September 2007 to September 2008
My daily tasks included setting up patient charts, filing records, conducting eye exams, managing the front desk for patient services, and billing insurance claims. Receptionist/ Patient Services Representative
Hamblen Pediatrics
January 2003 to July 2006
My daily tasks included check in and checkout processes, answering phones, scheduling appointments, calling patients to verify appointments or collect payments, billing insurance claims, and filing records. Education
High school or equivalent
Skills
• Pharmacy
• Compounding
• Medical billing
• Customer service
• Pharmacy Technician Experience
• Multi-line Phone Systems
• Medical Scheduling
Additional Information
Skills
Compounding, Prior Authorization, Pharmacy Tech
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