Tymesia Karimoune

Greensboro, NC 336-***-**** ady3wc@r.postjobfree.com

Integrity-driven, dedicated, and customer-service-oriented professional with a Master’s in Public Health and 10+ years of experience in the healthcare industry. Provide high-quality service and possess excellent phone etiquette while answering a high volume of phone calls. Schedule patient appointments and improve client satisfaction by streamlining flow. Maintain the confidentiality of sensitive information. Seeking a position as an Intake Coordinator.

Professional Experience

Penn Veterinary Supply Inc. Greensboro, NC

Process Team Lead/Driver, Warehouse Orders August 2022 - Present

●Surpass company objectives and selected as a Learning Ambassador explaining policies that new associates are required to follow

●Operate as a subject-matter-expert and play a key role in overseeing that the quality of work satisfied company requirements

●Operate heavy equipment, load trucks, ensure items are balanced/secure for safe delivery, and deliver packages on time to residential and business locations including rush deliveries to ensure client satisfaction

●Track mileage and fuel reports to identify opportunities to reduce cost and minimize production delays by ensuring the availability of supplies

●Verify shipping instructions, coordinate with X+ drivers to ensure on-time pick-up and delivery, complete routine pre and post-trip inspections, and schedule preventive maintenance to avoid costly repairs

Living Well Family Care Inc. Greensboro, NC

Office Manager March 2022 - July 2022

●Interviewed, hired, onboarded, oriented, and managed the schedules of 5 team members providing each employee with a positive work-life balance

●Maintained and updated the contact information of prospective employees and completed administrative and secretarial duties including bookkeeping

●Adhered to HIPAA regulations to protect the confidentiality of patient information

●Applied communication and interpersonal skills to build trusting relationships with employees and to discuss and mitigate personnel issues

Whitestone, A Masonic & Eastern Star Community Greensboro, NC

Certified Nursing Assistant (CNA) Supervisor February 2017 - May 2021

●Cared for 12 patients in a secure geriatric behavioral health and Alzheimer’s unit while ensuring compliance with HIPAA regulations

●Leveraged leadership skills to ensure the team of X provided high-quality care to patients, prioritized safety, administered medication, and maintained the confidentiality of sensitive information

●Documented the vitals signs, mental status, and eating/sleeping patterns, and updated medical records to maintain the continuity of care

●Assessed the needs of each patient and worked closely with hospital staff and family members to create customized care plans

Friends Homes Guilford, Greensboro, NC

Certified Nursing Assistant (CNA) Supervisor/Medical Technician January 2013 - May 2018

●Coordinated and worked one-on-one with X social workers to ensure the needs of XX+ patients were met and remained in constant contact with family members

●Followed physician orders, administered medications, and worked closely with the medical team to address changes in patient behaviors

●Scheduled and transported patients to appointments, created schedules to streamline workflow, and maintained the inventory of pharmaceutical supplies

●Collaborated with the hospital staff and patient family members to assess and address the needs of all patients

Additional Experience

Arbor Care Assisted Living Resident Care Coordinator

Core Competencies

Leadership, Management, Patient Care, Relationship Building/Management, Psychiatric & Mental Health Care, Clinical Documentation, Data Entry, Process Improvements, Streamline Workflow, Phone Etiquette, Multitasking,

Administrative/Communication/Interpersonal/Analytical/Organizational Skills, Time Management, Problem-Solving

Computer Skills: Microsoft Office, S2K Pharmaceutical ERP Software

Education/Certifications

Master of Science in Public Health, South University, Month 2022

Bachelor of Science in Public Health, South University, Month 2021

Certified Nursing Assistant (CNA), Not Current

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