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Customer Service School Psychology

Location:
Sparta, NJ
Posted:
August 21, 2023

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Resume:

Executive Summary

●Dedicated advocate/patient caretaker with intuitive approach for assessing students’/patients’ needs & abilities.

●Professional, dependable educator/histology technician & seasoned case manager/laboratory assistant.

●Strong communicator, who excels at forming relationships with students, staff, & parents/patients and staff.

Education & Certifications

Jersey City State College Graduated May 16, 1996

Master of Arts

Professional Diploma in School Psychology Jan. 31, 1998

Fairleigh Dickinson University Graduated May 22, 1994

Bachelor of Arts

TM Educational Consultants, LLC.

Consultant & Business Owner

Affiliations: Sussex County Association of School Psychologists, New Jersey Association of School Psychologists, National Association of School Psychologists

Professional Experience

Office and Home Organizer September 2014-Present

Self-employed

Fredon Township Elementary School Sept. 2001--Jun. 2004; Sept. 2009--Jun. 2014

School Psychologist

●Conducted a battery of psychological evaluations including IQ tests & social & emotional testing to determine students’ eligibility for special education & related services.

●Collaborated with the child-study team in cooperation with teachers & parents to write IEPs for students with disabilities in preschool through sixth grade.

●Provided case management of students to ensure the achievement of their IEPs goals

●Counseled & supported students with social, emotional, & behavioral challenges.

●Assessed the individual needs of students & implemented strategies to meet them.

●Performed outside consultations for numerous families in North Jersey by answering parents’ questions, discussing their concerns, & advocating for students to schools.

●Guided parents from start to finish through the process of school psychology evaluations & offered direction for how best to communicate with the school.

Hopatcong Middle School Sept. 1998--Nov. 1999

School Psychologist

●Promoted & maintained a welcoming school & classroom environment.

●Counseled & supported students in sixth to eighth grade to overcome learning challenges. Advocated for students.

●Communicated effectively with parents, students, & school staff.

●Negotiated solutions between all parties to design a successful plan for each student.

●Wrote & facilitated the implementation of IEPs in coordination with the child-study team.

TM Educational Consultants, LLC. [Dates of employment]

Consultant

●Guided parents throughout the process of school psychology evaluations for students given IEPs.

●Answered parents’ questions and offered direction for how best to communicate with the school.

●Advocated for students to the school over the phone and at in-person meetings.

Keith A. Fleischman D.O. (Anesthesiologist) 1988-1995

Office Manager

●Supervised office staff performing activities for pre-registration, registration, charge capture, point of service payments, insurance verification, appointment scheduling, check-in/out, health information management, JCAHO compliance, excellence in customer service & quality monitoring for multiple physician practices.

●Managed all business operations to support accessible patient services.

Saint Barnabas Medical Center 1980-1988

Histology Technician 1986-1988

●Fixed, embedded, cut, & stained patients’ tissue for microscopy with great accuracy.

●Performed all technical & clerical histology tasks & followed all established practices.

●Provided and guaranteed accurate patient identification.

Laboratory Assistant 1982-1986

●Participated in ongoing research projects to study the __ in an effort to develop effective strategies for repairing __.

●Conducted __ studies ([explanation]), __ experiments ([explanation]) under the close supervision of the __ [Research Scientist].

●Collected and organized lab research data & performed other duties as assigned.

Patient Transporter 1980-1982

●Transported patients to & from various areas in the hospital safely & efficiently.

●Maintained a friendly, calm environment for patients in a fast-paced environment.

●Worked closely with other staff members.

Skills: Organization, Writing, Microsoft Office, Teamwork, Interpersonal & Communication Skills



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