GEORGIA COOPER

075**-***-***

ady3uh@r.postjobfree.com

PERSONAL SUMMARY:

An enthusiastic, ambitious professional with exceptional communication and interpersonal skills, self-motivated with excellent record of time management. Understanding of the importance of providing outstanding customer service. Ability to interact with a variety of people at all levels in a friendly and professional manner. Currently seeking a position that would match relevant skills and experience with more challenging tasks and goals.

SKILLS:

Flexible and Adaptable

Excellent oral and written communication skills

Organisational skills and the ability to multitask

Proactive and uses initiative

Supplier Relationship Management

Attention to detail

Ability to meet deadlines under pressure

Innovative problem-solving abilities

Excellent IT skills

Ability to work in a fast-paced environment

EXPERIENCE:

Customer Service Assistant Nov 2022 Current

Waitrose & Partners Ruislip

Currently working a part time position for Waitrose & Partners working on the welcome desk, being the first point of contact for customers.

Advising and serving customers

First point of contact for customer queries and complaints

Processing click and collect orders

Handling cash and card transactions according to set procedures

Moving and replenishing stock

Salon Assistant & Head of House Sep 2018 Current

First Impressions Hair Salon Pinner

I joined as a Salon Assistant whilst completing my hairdressing college course. I was then promoted to Head of House. I continued my career in the salon after obtaining my hairdressing qualification.

Hair styling duties

Answering telephone calls, greeting clients, taking bookings & rearranging appointments

Dealing with payment transactions

Liaising with suppliers and arranging in-house training

Responsible for salon stock take process and reordering of stock

Responsible for Salon Social Media pages

Online Clothing Boutique March 2021 – May 2022

Coco Boutique

Stock take & reordering stock

Package orders

Dealing with customers

Social media pages management

Traveling / Working Abroad June 2022 – August 2022

I travelled to Greece for 3 months at the beginning of June 2022 to gain experience working abroad. Whilst there I took on various jobs including selling tickets and PR work.

Sales

Public relations

EDUCATION:

Passed 5 GCSEs (English, Maths, Business, Textiles, Health & Social Care) 2013 - 2018

Ruislip High School Ruislip

Hairdressing & Media Make-up Course 2018 - 2020 West Herts College Watford

REFERENCES AVAILABLE UPON REQUEST

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