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Team Members Assistant Manager

Location:
Phoenix, AZ
Posted:
August 21, 2023

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Resume:

SD

SAGE DAMERON

ady3u7@r.postjobfree.com 620-***-**** Chandler, AZ 85225

Attentive Assistant Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Product and Service Knowledge

Sales Monitoring

Employee Coaching and Motivation

Managing Operations and Efficiency

Staff Training

Scheduling and Coordinating

Documentation and Reporting

Onboarding and Orientation

Problem Resolution

Budget Management

Cost Control

Time Management

Marketing Tactics

Staff Development

Mountainside Fitness Gilbert, AZ

Assistant Manager

07/2021 - Current

Organized schedules, workflows and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Delegated daily tasks to team members to optimize group productivity. Enforced company policies and procedures to strengthen operational standards across departments.

Collaborated with store manager to develop strategies for achieving sales and profit goals.

Directed and led employees, supervising activities to drive productivity and efficiency.

Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Delegated tasks to team members based upon skill level and to achieve organizational goals.

Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Assisted with developing and implementing marketing strategies to improve sales and profitability.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Resolved customer inquiries and complaints requiring management-level escalation.

Remained calm and professional in stressful circumstances and effectively Summary

Skills

Experience

diffused tense situations.

Recruited and trained new employees to meet job requirements. Chick-fil-A Gilbert, AZ

Team Member

07/2020 - 12/2020

Developed positive customer relationships through friendly greeting and excellent service.

Addressed customer needs, responding to specific requests. Worked hard to learn required tasks quickly to maximize performance. Rotated through series of different stations based on team needs. Built and maintained working relationships with peers and upper management.

Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Trained new team members using approved training materials and information.

Processed and retrieved customer special orders.

Assisted newly hired team members by explaining company procedures and safety requirements.

Stayed informed of company and store updates from leadership. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Williams Field High School Higley, AZ

High School Diploma

05/2021

Chandler Gilbert Community Az

Exercise Science

Education and Training



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