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Customer Service Flight Attendant

Location:
Overland Park, KS
Posted:
August 21, 2023

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Resume:

Tanya Dove

**** ********** **** ***. *** Houston, TX 77057 Email: ady3ty@r.postjobfree.com

An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment

Areas of Expertise

Excellent organizational skills • Time Management • Problem Solving • Microsoft Office (Word, Excel, PowerPoint,

Outlook) • Verbal Communication • Written Communication • Excellent customer service skills • Ability to learn new things rapidly and adapt to new environments • First AID/CPR Experience • Enthusiastic • Ability to remain calm in high

pressure situations • Flight Attendant Experience • Administrative Support • Interpersonal Skills • Event Planning • Case Working • Judicial Understanding • Legislative Knowledge • Social Working • Strategic Planning • Media Relations • Constituent Relations

PROFESSIONAL EXPERIENCE

Queen Jonah Hair 2012–Present

Owner

Achieve financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances

Identify current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements

Ensure availability of merchandise and services

Determine marketing strategy changes by reviewing operating and financial statements and sales records

Atlas Air 2019–2022

International Flight Attendant

Attend to passengers and provide a high level of customer service throughout every flight by greeting each passenger and giving information about airline procedures, seat locations, and inflight services

Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked, and all items are easily located

Assist passengers in emergencies by announcing and demonstrating the use of seat belts, flotation devices, oxygen masks, and emergency exits

Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations

Envoy Air 2016–2018

Flight Attendant

Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and giving information about airline procedures, seat locations, and inflight services

Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked, and all items are easily located

Assist passengers in emergencies by announcing and demonstrating the use of seat belts, flotation devices, oxygen masks, and emergency exits

Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations

Serve as an IOE instructor, where I was responsible for training new hires aboard the aircraft

Command Hospitality Staffing 2014–2016

Event Coordinator

Gain a complete understanding of the requirements for each event

Research vendors and make selections based on creativity, quality, and cost

Book venues and schedule guests, which includes contract drafting and confirmation and day-of logistics

Develop content for event materials and work with a graphic designer to produce

Hire personnel as needed across all functions of an event (registration, set up, catering, audio/visual, etc.)

Day-to-day administration of events and programs, including placing orders, CEO review, monitoring vendors, travel planning, restaurant reservations, facilitating company attendees, monitoring registration, tracking RSVPs, answering questions, and resolving issues

INTERNSHIP EXPERIENCE

Congresswoman Sheila Jackson Lee, 2011-2012, 2018-Present

Sourced background information for meetings and presentation talking points. Presenting proclamations in the absence of Congresswoman Sheila Jackson-Lee. Staff Congresswoman Lee at press conferences, special events, and congressional duties. Represented Congresswoman Lee and conveyed her heart to constituents in the 18th Congressional District.

Attorney General Scott Pruitt, Precinct Captain, 2010-2011

Organize canvassing of their precinct. Organize phone banks for their precinct. Organize appropriate precinct social events.

Recruit volunteers (you will be supported in this effort by the Clubs and the Central Committee). Collaborate with candidates during campaigns to provide volunteers and hosts for voter contact activities such as voter registration, phone banks, and canvassing. Maintain communication with active members in your precinct who have expressed interest via phone, e-mail, Facebook, or other preferred method Find out what voters are thinking and pass this information on to the Committee.

EDUCATION

Oral Roberts University, Bachelor of Arts in International Relations & Government, 2016

Calvary Theological Seminary, Certificate in Theology, 2008

Cornerstone University, Certificate in Christian Counseling, 2007

ACTIVITIES

Gapstanders Ministry 2011- 2018 Children’s Ministry Volunteer, Pastoral Assistant, Sale Coordinator.

Cindy Trimm Ministry Worldwide 2006- Present as needed travel nationally to serve Dr. Trimm personally with various personal needs such as running errands, driving, Marketing Volunteer, Appearance Protocol, and Security Coordinator and Researcher, 2008

The Dove Foundation, Non-Profit Owner, 2017- Present

Provide support and assistance to at risk youth and women



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