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Customer Service Human Resources

Location:
Sandhurst, Bracknell Forest, United Kingdom
Posted:
August 21, 2023

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Resume:

Virthesh Anbalagan

ady3tg@r.postjobfree.com

075********

Personal Statement

A keen and enthusiastic individual who is very willing and able to progress a career in Business Development. I am a detail-oriented and organized professional with proven record of success in manging daily operations of business with very strong customer relationships, driving brand loyalty, increasing customer engagement, budget management and excellent time management skills. I am able to effectively communicate with clints, vendors and team to ensure smooth and efficient operations.

In addition, I possess exceptional problem-solving skills and I am able to handle difficult situations with professionalism and tact. I am committed to delivering exceptional service and I am confident that my skills and experience make me a valuable asset to your organization.

Key Skills

• Polite and professional manner

• High level of attention to detail

• Time management

• Computer literate

• Excellent Customer Service & communication skills

• Dedicated and committed to achieving

• Good Leader

• Good budget management skills

Education and Qualifications

Queen Mary University London (Mile End, E1 4PD) - BSc Degree in Business Management (2019 -2022)

(Completed First year- 2:1)

(Completed Second year – 2:1)

(Completed Third year )

Stanmore College (Elm Park, Stanmore HA7 4BQ) – 2017 - 2019

(Results for First Year BTEC Business Management – 9D)

(Results for Second Year BTEC Business Management – 9D)

(Final Result D*D*D*)

Park high (Thistlecroft Gardens, Stanmore HA7 1PL) – 2012 – 2017

GCSE: Maths – 6, English – 4

7 B – C GCSE in Electronic, IT, Physics, Chemistry, Biology, Dance, Geography

Stanburn Primary School (Abercorn Road, Stanmore HA7 2PJ) - 2007 – 2012

Employment History

Part time Assistant Manager – Betterway Food and Wine, 6 Queensbury Circle Parade - 2016 to Aug 2022

Serving customers behind the counter and on the floor helping with their needs

Opening and closing store

Placing and receiving orders over phone or in person

Stock taking and filling the shelves

Inputting invoices and updating stocks on the system

Budget management and planning

Managing daily banking

(Work Experience)

June 2016 for 2 Weeks - Vinci Construction, Watford

Here I worked with the IT Department where I had the chance to:

Working with the hardware and software team using my knowledge, I had to rebuild the hardware of a computer and I was also able to install and run software on a computer system which was very interesting and fun to do.

July 2016 for 2 Weeks - Vinci Construction, Watford

Working with Human Resources (HR) and Learning and Development (L&D) team I had the opportunity to:

Scan paper works related to individuals and storing them on the HR system

Updating individuals PDR (Personnel Development Record) on HR system

Updating completed training register on the training system and sending out certificates to individuals

Sorting and organising files in chronological order to make it easier for people to access and use easily.

July 2021 to September 2021 – NHS Track and Trace

Working full-time on the NHS Test & Trace Program during the COVID-19 pandemic

Calmly deal with often challenging situations over call

Aug 2022 - October 2022 - Fortrade - Account Manager

Speaking to clients about their investment account

Dealing with clients personal details to activate their account so they can start trading

Persuading clients to open a trading account over call, explaining the benefits and risks

October 2022 - March 2023 - Ace Signage - Sales Executive

Helped a start-up business grow from scratch

Helped to build up client account by closely working with clients to execute their design ideas

Coordinating and maintaining the appointment calendars

Project managing to ensure client site works are completed on time

Gathering and abstracting materials for events such as team meetings, conferences, and presentations

April 2023 – July 2023 – Freelance Event coordinator

Helped to organise event in UK and Canada

Hobbies and Interests

• Dance

• Tae-Kwon-Do

• Swimming

• Drums

• Football

• Photography

• Events Management and Decoration (coordinating and managing international events and UK based events)

References

James Manoharan - Managing Director of Ace Signage

ady3tg@r.postjobfree.com



Contact this candidate