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Customer Service Officer

Location:
Mumbai, Maharashtra, India
Salary:
4 lakhs
Posted:
August 21, 2023

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Resume:

MANDAR UMESHCHANDRA NAIK

CONTACT DETAILS

Address : Belasis Road,B.I.T

Chawl no.6,room no.42

2nd floor, KK marg,

Mumbai Central.

Mumbai-8

Mobile : 766-***-****/829*******

Email : ady3ru@r.postjobfree.com

CAREER OBJECTIVE

To utilize the opportunities of working with a reputed and progressive organization, where I can enhance my professional skill and strength in conjunction with the Company’s goal and objectives and face new challenges.

ACADEMIC QUALIFICATION

2016

Diploma in Aviation and

Hospitality.

NIHAM Institute

Completed

2014

SY B.COM

Maharshi dayanand

College.

Passed

2012

HSC

MAHARASHTRA

BOARD

Passed

2009

SSC

Maharashtra Board

Passed

TRAININGS ATTENDED

One month training of dangerous goods and ramp security.

Passport and visa verification of passenger.

Handling international passenger.

One month training of DG training in Cathay pacific Airline.

INTERNSHIP & WORK EXPERIENCE

Organization : Celebinas Airport service Pvt ltd.

Duration : 11 months.

Work Profile : customer service officer.(CATHAY PACIFIC AIRLINES)

Organization : Celebinas Airport service Pvt ltd.

Duration : 6 months

Work Profile : customer service officer.(ISAREL AIRLINES)

Organization : MAHA MUMBAI METRO OPERATION COROPORATION LTD.

Duration : 1year and 5 months.

Work Profile : customer care officer.

STRENGTHS

A proactive learner with fair understanding of techniques & adopting emerging trends to meet industry requirements.

Good analytical and drafting skills.

Keen interest in learning new things.

Ability to meet out deadlines.

Cool headed and tactful in times of crisis.

Good convincing and communication skill.

Proficient in grasping new technical concepts and utilizing them in an effective manner.

IT PROFICIENCY

Good knowledge of MS Office applications.

Extensive use of computers in various areas of work.

Full Operation of Tally.

WORK EXPERIENCE:

Ramp work and security checking at international airport.

Ground handling with Cathay pacific airlines.

Providing best customer service to passenger.

PERSONAL DETAILS

Date of Birth : 24th June, 1993.

Nationality : Indian

Languages Known : Marathi, Hindi and English

Marital Status : Married

Hobbies & Interest : playing cricket and reading novels

Email : ady3ru@r.postjobfree.com

DECLARATION

I hereby declare that the information which is given above is true to the best of my knowledge. I promise to be a professional seeking every opportunity to learn new things from everyday experience.

Thanking You

Yours Faithfully

Mandar Naik.



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