Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Santa Rosa, Laguna, Philippines
Salary:
Minimum
Posted:
August 21, 2023

Contact this candidate

Resume:

CURRICULUM VITAE

of

ANTHONY LLOYD D. HILARIO

Leon Guinto St., Brgy. Mapagmahal

Perez, Quezon

Email Address: ady3rk@r.postjobfree.com

CP No. 093********

PERSONAL INFORMATION

Birthdate : 18 February 1999

Birthplace : Perez, Quezon

Age : 24 years old

Civil Status : Single

Religion : Roman Catholic

Height : 5'5"

Weight : 57 kilograms

PAG-IBIG MID ID No. : 121-*********

PHILHEALTH No. : 08-252*******

TIN No. : 709-293-288

SSS No : 04-3974349-1

EDUCATIONAL ATTAINMENT

Elementary

Perez Central Elementary School

Perez, Quezon

2005-2011

Secondary

Perez National High School

Perez, Quezon

2011-2015

College

Polytechnic University of the Philippines

Lopez, Quezon

Diploma in Information & Communication Technology

Undergraduate (Second Year College)

2015-2017

SPECIAL SKILLS

Driving Motorcycle

WORK EXPERIENCE

Service Crew

Global Ventures Food Industry (McDonalds)

SM Lucena City

October 11, 2017 to October 19, 2020

Konoike Philippines Corporation

Suite 1009-A, Ermita Center Bldg.,

1350, Roxas Blvd, Brgy. 668, Manila

May 14, 2021 to OCTOBER 1, 2022

Duties:

Barcode Application: Affixing barcodes on soap products or their packaging accurately and precisely using handheld barcode scanners or label printers.

Barcode Verification: Ensuring that the correct barcode information matches the soap product and its corresponding packaging. This involves verifying the accuracy of product codes, batch numbers, and other essential details.

Data Entry: Entering barcode-related information into the factory's computer system or database. This includes recording batch numbers, product quantities, and any other relevant data related to the barcoding process.

Quality Control: Performing regular quality checks to ensure that barcodes are legible, scannable, and printed correctly. Checking for any defects or errors in barcode printing and promptly reporting any issues to supervisors.

Troubleshooting: Identifying and resolving problems related to barcode application, printing, or scanning. This may involve adjusting settings on barcode scanners or printers, cleaning equipment, or requesting maintenance support if necessary.

Inventory Management: Assisting in tracking and managing soap product inventory by scanning barcodes to update stock levels accurately.

Workstation Organization: Maintaining a neat and organized barcode station, including keeping barcode scanners and printers clean, properly stocked with labels, and free from clutter.

Adherence to Safety and Procedures: Following all safety guidelines and standard operating procedures to ensure a safe and efficient work environment.

Reporting: Providing regular reports to supervisors or managers regarding barcode-related activities, inventory levels, and any issues or discrepancies encountered during the process.

Collaboration: Working closely with other factory workers, supervisors, and quality control personnel to ensure seamless integration of the barcode task with the overall production process.

Continuous Improvement: Suggesting ideas for process improvement and efficiency in barcode application and tracking soap products within the factory.

Training and Development: Participating in training programs to enhance your skills and knowledge in barcode application, quality control, and factory operations.

Service Crew

Global Ventures Food Industry (McDonalds)

SM Lucena City

October 11, 2022 to Present

Duties:

Food Preparation: Prepare and cook various menu items according to McDonald's standard recipes and guidelines. This includes handling raw ingredients, using kitchen equipment like grills, fryers, and ovens, and ensuring the quality and safety of the food.

Assembly of Menu Items: Assemble burgers, sandwiches, wraps, and other menu items following specific procedures to maintain consistency in presentation and taste.

Food Safety and Hygiene: Adhere to strict food safety and hygiene standards to prevent cross-contamination, maintain cleanliness, and ensure the safety of the food served to customers.

Stocking and Inventory: Ensure that kitchen supplies, ingredients, and packaging materials are well-stocked and readily available for use. Keep track of inventory levels and notify the manager when items need to be reordered.

Cleaning and Maintenance: Regularly clean and sanitize kitchen equipment, workstations, and the overall kitchen area. Maintain a clean and organized kitchen to meet health and safety standards.

Quality Control: Check the quality of ingredients and finished products to ensure that they meet McDonald's standards. Report any issues or discrepancies to the manager.

Timely Service: Work efficiently to prepare and serve food orders in a timely manner, minimizing wait times for customers.

Teamwork: Collaborate with other kitchen crew members and front-of-house staff to ensure smooth operations and a positive dining experience for customers.

Equipment Operation: Operate kitchen equipment safely and efficiently, following operational guidelines and maintenance procedures.

Customer Service: Provide friendly and courteous service to customers when necessary, especially during busy periods or when handling special requests.

Compliance: Adhere to company policies, procedures, and guidelines related to food preparation, safety, and employee conduct.

Adaptability: Be flexible and willing to take on various tasks as needed, including assisting with other areas of the restaurant during busy times.

Training and Development: Participate in training programs to improve your skills and knowledge in food preparation, safety, and customer service.

THIS IS TO CERTIFY that the information stated above is true and correct to my knowledge and

belief.

ANTHONY LLOYD D. HILARIO

Applicant



Contact this candidate