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Customer Service specialist

Location:
Detroit, MI
Posted:
August 21, 2023

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Resume:

Tasandra Knight

Looking to join a team that I can bring my skills, gifts, and services

Detroit, MI 48228

ady3qt@r.postjobfree.com

+1-313-***-****

Authorized to work in the US for any employer

Work Experience

Valet Attendant

MGM Grand Detroit Hotel Casino - Detroit, MI

February 2023 to Present

Park and retrieve cars for casino and hotel guest

Write tickets and put tickets in a electronic device Table Games Dealer

Evolution - Southfield, MI

August 2021 to May 2022

1. Deal games online mostly blackjack

2. Deal baccarat and roulette

3. Shuffle 8 decks of cards

4. Move successfully through the rotations

Concierge/Customer Service call center

Dynamic BDC - Troy, MI

September 2019 to March 2020

I receive and make outgoing calls to customers who have an open recall on their vehicle. I am considered a seasoned call specialist. I get compliments from my customers and supervisor for having great customer service skills.

Wireless Consultant Marketing and Advertising

Go wireless - Waterford, MI

June 2019 to September 2019

Authorized Dealer for Verizon Wireless assist customers with phone choices and service Provide protection options for phones and tablets

Assist with accessories and more Marketing and advertising Photographer

Stories Told photography - Detroit, MI

January 2019 to June 2019

Take photos and edit them.

Adobe Lightroom

Final Cut Pro X

Home Health Aide

Inspire Home Care - Bloomfield Hills, MI

August 2015 to April 2018

Cooking, take clients to appointments, give medicine reminders, tidy up around clients home, etc. Direct Care Worker

New life Services - West Bloomfield Township, MI

September 2012 to January 2014

Responsibilities

Assistance with daily living, transporting, outings Skills Used:

CLS and VCE trained

trained skills as a DCW

Direct Care Worker

Nova of Redford - Redford, MI

March 2012 to March 2013

Responsibilities

assist w/feeding, assist w/clothing and toileting, assist w/transporting, and assistance with daily living Skills Used

People skills

trained skills Direct care worker

Cashier

Target - Canton, MI

October 2009 to September 2010

Responsibilities

fast friendly check out, recovery, sales floor, keep lanes clean Skills Used

communication skills

people skills

Sales

Clerical Assistant

JVS - Southfield, MI

June 2004 to March 2005

Responsibilities, file, type memos, copying, faxing request, answer phones, schedule appointments, data entry

Skills Used

typing skills

communication skills

organization

Education

Associates in Telecommunication

Henry Ford College - Dearborn, MI

August 2015 to May 2019

High school diploma or GED

Skills

• Trained Direct care worker, Microsoft office 2010, customer service course completed at Henry Ford College, type 35wp (3 years)

• General Labor

• Telecommunication

• Home Care

• Photography

• Clerical Experience

• Typing

• Retail Sales

• Adobe Photoshop

• Final Cut Pro

• Video Editing

• Video Production

• Adobe Creative Suite

• Adobe Lightroom

• Social Media Management

• Journalism

• Adobe Premiere

• Filming

• Customer service

• Driving

• Communication skills

• Computer skills

• Data entry

• Microsoft Office

Certifications and Licenses

Customer Service

May 2016 to Present

1. Great patience

2. Ability to “read” customers

3. Attentiveness

4. Clear communication skills

CPR

Drivers License

Home Health Aide

Assessments

Sales skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

1. Open to new opportunities

2. Quick learner

3. Very dependable



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