Customer Service Kitchen Staff

Tesa Lavergne

*** ***** **** ****, *******, Louisiana, 70526, US • 337-***-**** • **************@*****.*** Cashier with strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed in POS operations. Work areas have a history of being kept clean, neat, and professionally organized. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Server with 5 years of experience in front-of-house and back-of-house roles. When counting cash to balance the cash drawer, be meticulous and quick.Good listening skills combined with a detail-oriented and attentive nature.

Friendly cashier with over 4 years in the retail industry. Maintain transaction records, handle money, and update accounts in a timely manner. Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean. High volume transactions

Cash drawer balancing

Shelf-cleaning

Heavy lifting

Money management

Customer service

Coin counting

Cash Handling

Cleaning and sanitizing

Cash register operations

Store cleanliness and appearance

Refunds and exchanges

Order taking

Staff training

Cash management

Store merchandise stocking

Price changes

Customer assistance

Basic math skills

Cash register skills

Customer greeting

ID verification

Multi-tasking ability

Restocking inventory

Crowley High School - Crowley, LA

•Didn't graduate

Cashier - January, 2022 to Present

Crowley Truck Stop and Casino - Crowley, LA

Kept well-stocked cashier lanes and store shelves to promote strong sales. Help customers by guiding them and answering their questions. Am in charge of issuing receipts, refunds, change, and tickets. Counted the cash in the register drawer at the start and end of each shift. Put things on shelves and organize them.

Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors. I'm doing some cash drops.

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change. Trained team members to work as cashiers in accordance with company policies and procedures. Cleaned the work areas, glassware, and silverware on a regular basis throughout each shift. Customers are greeted and I assist them with their needs. Add up all of the payments I've received throughout the day. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Cashier/Waitress - February, 2021 to April, 2022

Town Club - Crowley, LA

Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs. Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers. Maintained accuracy while taking orders and collecting payments at the front counter of town club restaurant. Collaborated closely with kitchen staff to keep track of customer wait times, special kitchen needs, and specials availability. Maintained customer satisfaction with timely table check-ins to assess drink or other needs. Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Was in charge of transporting food from the kitchen to the dining area and completing over 25 daily orders. Kept an eye on the guests and cleaned up after them, resetting tables according to the season and time of day. Head Cook - May, 2015 to August, 2018

Golden dlite - Crowley, Louisiana

Mentored over 6 to 8 kitchen staff members at all levels in order to prepare them for challenging roles. Checked and maintained proper temperatures in the freezer and refrigerator on a daily basis. Inspected kitchens to assess the quality of food preparation and service, as well as the appearance of the food and the cleanliness of the production and service areas.

Developed recipes, portion sizes, and standard preparation procedures for all dishes. In charge of scheduling, inventory management, and supply ordering to ensure a fully stocked kitchen. Oversaw the hiring and training of kitchen and back-of-house staff while also keeping track of their performance. Got out orders on a timely manner.

Made sure they got there correct order.

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