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Odiri Otojareri

ady3q5@r.postjobfree.com • LinkedIn

Houston, TX 77407 • 713-***-****)

Mortgage Professional, Loan Processor & Mortgage Loss Mitigation Analytical and detail-oriented professional with diverse experience in administering all facets of loan processing, Loss Mitigation, conducting comprehensive credit history analysis, and devising payment schedules. Demonstrated excellence in leveraging product knowledge and communication skills to forge mutually-beneficial contracts/deals. Instrumental in addressing clients’ needs while complying with internal/federal policies. Proven track record of cultivating cross-functional collaboration and liaising with various stakeholders. Excel at streamlining and improving processes, enhancing productivity, and delivering innovative mortgage/loan solutions. Adept at problem- solving, customer services, data/document analysis/management, contract negotiation, and decision-making skills. Areas of Expertise

• Project Management

• Process Improvement

• Regulatory Compliance

• Data Analyst & Contract Negotiation

Sales/Revenue Growth

• Team Building/Leadership

• Customer Service/Satisfaction

Review completed Loan packages for completeness and accuracy in accordance with HUD guidelines. Finalize loan packages to HUD/FHA/Conventional/VA within policy timeline. Sr Mortgage Loan Processor III Remote – Texas Dow Employees Credit Union June 2020- 2023

• Responsible for preparing application package to be sent to the member within regulatory required time frames. submitting all or a portion of packages to underwriting prior to deliver with ongoing improvement in underwriting

• Review loan application submitted and structured the loan to accommodate the Automated Underwriting findings

• Orders and tracks all required documentation to assure processing timeframes are being met and updates system, calendars, and front of loan file with status.

• Work with the customer, client and closing agent to resolve questions and/or problems immediately upon inquiry or receipt of documentation from the customer & Submitted fully processed files through automated underwriting system and submits to Underwriting Department for decision if required. Resolves issues and shows ongoing improvement in reducing issues identified by Underwriter.

• Verifies product, rate and point structure according to client specifications. Prepares, ensures the accuracy and timely delivery of commitment letters. Rediscloses ensuring accuracy and timely delivery

• Reviews appraisals, titles, and purchase and sales contracts as received, system updates and orders any addendums required related to the review.

• Clears all underwriting conditions working with customer and outside vendors.

• Assures loans are moved to the appropriate stages and documents are delivered to the Closing & Department within required time frames

• Reviews and monitors pipeline reports on a daily and weekly basis, acting accordingly.

• Verify loan packages for accuracy, borrower signatures and anticipate conditions required for the loan. Loan Specialist

Small Business Administration – Remote May 2020 to Novermber 2022

• Document Review & Processing loan documents under the Covid 19 guidelines.

• Requested documents from applicants that would allow an opportunity for assistance with struggling businesses

• Conducted online search via google, Secretary of State and IRS website to validate applicants’ business

• Made recommendations for approvals and denials on loan applications

• Conducted thorough research to verify fraudulent loan files. Once verified the files were properly documented and sent to the fraud department.

• Apply accepted financial procedures to analyze financial resources to determine an applicant's ability to repay requested loans.

• Review all pertinent facts needed to make eligibility determinations by analyzing such factors as the nature and cause of damage, intended use of proceeds, legislative and administrative loan limits, and disposition of insurance and other recoveries.

• Ensure loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions.

• Process loan applications on web-based computer system.

• Respond orally and/or in writing to applicants or their representatives Sr Loan Processor

Sourcepoint Mortgage – Houston,TX April 2019 to June 2020 Responsible for preparing application package to be sent to the member within regulatory required time frames. submitting all or a portion of packages to underwriting prior to delivery with ongoing improvement in underwriting

• Review loan application submitted and structured the loan to accommodate the Automated Underwriting findings

• Orders and tracks all required documentation to assure processing timeframes are being met and updates system, calendars, and front of loan file with status.

• Work with the customer, client and closing agent to resolve questions and/or problems immediately upon inquiry or receipt of documentation from the customer.

• Submitted fully processed files through automated underwriting system and submits to Underwriting Department for decision if required. Resolves issues and shows ongoing improvement in reducing issues identified by Underwriter.

• Verifies product, rate and point structure according to client specifications.

• Prepares, ensures the accuracy and timely delivery of commitment letters. Rediscloses ensuring accuracy and timely delivery

• Reviews appraisals, titles, and purchase and sales contracts as received, system updates and orders any addendums required related to the review.

• Clears all underwriting conditions working with customer and outside vendors.

• Assures loans are moved to the appropriate stages and documents are delivered to the Closing

• Department within required time frames

• Reviews and monitors pipeline reports on a daily and weekly basis, acting accordingly.

• Verify loan packages for accuracy, borrower signatures and anticipate conditions required for the loan and Meet established minimum daily expectation. Sr Loan Processor Freedom Mortgage / Sutherland Global Services, Houston, TX March 2014- October 2018 Spearhead various analytical facets of loan packages, such as verification, income documents, title report, assets, initial closing disclosure, fee sheets, and appraisal reports. Gain and leverage advanced expertise of loan product guidelines to ensure compliance of loan files, credit packages, investor requirements, bank policies, and disclosure packages in line with organizational policies, state, and federal lending standards. Liaise with various stakeholders, such as Escrow, title, closer/funder, appraisal desk, rate lock desk, and third-party vendors to improve operational accuracy. Nurture mutually beneficial relationships to discover new business opportunities and revenue streams.

● Attained 98% pipeline conversion for three consecutive months.

● Streamlined, categorized, and upgraded information management system to paperless database.

● Achieved complete client satisfaction by delivering exceptional customer services in challenging situations

• Accepted loan applications from Loan Officers to establish loan files & Gathered, Ordered, all necessary loan documents and Image loan documents as they are received (Credit Reports, Surveys, Title Insurance, Hazard Insurance, HOA review, and flood certificates,request transcripts, credit supplements, WVOE)

• Perform moderately complex loan calculations. Input/update files into mortgage processing system & Prepare/compile documents for loan closings and submit files (DU/LP).

• Assist customers with inquiries or problems and communicate problems to the Loan Originator.

• Gather documentation from borrowers to satisfy underwriting conditions prior to closing.

• Review HUD-1 and indicate concerns to Loan Originator. Comply/conform to all applicable laws and regulations related to mortgage lending Processed loans from application to submission to underwriting.

• Performs the processing of mortgage loan files requiring the verification of loan documents including income, credit appraisal and title insurance-while maintaining strict compliance with RESPA, Section 32, HMDA and the turndown of mortgage loan files.

• Completes administrative duties (i.e. faxing, copying, filing and phone support). obtains release deeds, payoff demands, homeowner's insurance, and subordination agreements.

• Effectively manage a pipeline of 40 loans and achieving acceptable cycle time within SLA.

• Provide strong communication and support to underwriting, mortgage professionals and customers to clear stipulations needed for mortgage loan files to ensure a quick turnaround time.

• Gathers credit and other documents from the customer and third parties in support of the loan approval decision.

• Enter loan information into the appropriate computer system. Prepare closing documents and arrange closings with loan officer and closing department.

• Pre-Underwrite loan files (review documentation, disclosures, application, etc) Contact client for additional documentation for loan submission and conditions Knowledge of DU & LP, Run DU and LP

• Calculate income, assets, taxes, and monthly insurance, Submission of files to Underwriting through Closing Loan approval conditions, and conditions and submit to Underwriting Cleared Conditions. Loss Mitigation Specialist - Stewart Lending Services Houston, Tx September 2011 -March 2014 Facilitated delinquent borrowers to avoid delinquency or foreclosure by devising viable and innovative solutions Loss Mitigation, short sales, Foreclosure negotiating with creditors. Analyzed property opinions (BPO, REO Appraisals) with attention to details and specify reconciled value to assess viability of a charge-off or short sale.

• Making calls to Realtors and Homeowners to attain documents for the file

• Ability to adapt in a fast-paced environment while providing excellent Customer Service to all Realtors Attorneys, Homeowners and Investors & Generates Incomplete Information Notification Letters, HAFA Acknowledgment letters and Additional Document & request Letters, Initiation Packages, Borrowers Election Forms.

• Orders credit reports, payoff quotes, Appraisal's, Brokers Price Opinion's, Debt to Income Calculators, Reviews Settlement Statements, Purchase Contracts, Addendums, Paystubs, Tax returns, 4506T, Bank statements, Social Security Letters, Pension award letter, Retirement statements, Profit and Loss Statements, Divorce Decrees

• Utilizes Equator, Excel, Microsoft Word, Microsoft office, LAMP, Home saver, AS400, Lotus Notes, ILA, Policies and Procedures

• Collect all financial documents pertaining to the short sale process

• Confirmed all documents have been reviewed and analyzed before submitting to Quality Assurance Department, Sending corresponding emails to investors and Real estate Agents regarding counter offers for the short sale & Ensured all files have been worked within investor guidelines and sent to closing before deadlines. Senior Service Specialist III

Chase Auto Finance - Houston, TX 2005-2011

Regarded as one of the company's most productive loan processors, handling an average of 35 files monthly. Outperformed company average in achieving loan-processing turn-around time of 12 days or less (compared to typical 15 to 20 days).

• Provided expedient service cited as key to consistently high customer satisfaction and a 10% increase in referrals in 2008. Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.

• Examined ratings of potential transactions, detail modeling, and verified project document and proceedings. Coordinated and managed the due diligence of transactions Supervised the collation and presentation of risk, statistics and market trend reports Enlightened clients on financial options and financial losses prevention and diversification Ensure all governmental guidelines and company policies were being abide by Pulling credit report to analysis risk.

• Handles multiple Auto loan products that are 60+ days delinquent Makes calls to borrowers, borrowers' authorized representatives, and/or brokers keeps servicing files up-to date so borrowers can receive the best assistance Minimizes loss due to reposition/ charge off through the use of collections options (i.e. Rewrite, Extension, repayment plans, etc.) Call Center Experience Education

Business Administration /Finance Associate Degree, 2005-2007 Houston Community, Houston, TX

Technical Skills & Proficiencies

Microsoft Office Suite Web based E-mail Internet Explorer Blackboard Calyx Point Edge Encompass Empower Desktop Underwriter Data Entry Programs

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