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Executive Assistant Customer Service

Location:
Northport, AL
Salary:
45000
Posted:
August 21, 2023

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Resume:

SUSAN VANDERLINDE

**** ******* **., *********, ** 35475 • 678-***-**** • ady3pv@r.postjobfree.com

PROFESSIONAL SUMMARY

An accomplished and talented professional with a comprehensive background in executive administrative support, office management, personal assistance, administrative support, and remote employment. Acts as the administrative point of contact between the executives and clients. Undertakes receiving calls, recording messages, and routing correspondence. Handles executives' requests and queries appropriately. Delivers outstanding customer service and client success/satisfaction. Establishes, cultivates, and manages productive relationships.

● Leadership/Mentor

● Initiative/Motivated

● Performance-Focused

● Analytical /Accurate

● Solution-Oriented

● Engaging/Enthusiastic

● Exemplary Communicator

● Detailed/Organized

● Committed to Excellence

PROFESSIONAL EXPERIENCE

Caregiver 04/2021 – Present

DCO Commercial Flooring 05/2020 – 04/2021

Executive Assistant/Personal Assistant

Arranged all domestic and international travel arrangements for business trips, sponsored conventions, and trade shows. Facilitated and scheduled team-building meetings, handling logistics on and off site. Updated, organized, and coordinated schedules for numerous daily and recurring meetings. Involved with preparation of presentations and reports. Processed time and expense reports, and handled monthly corporate credit card statement reconciliations. Managed and processed Statements-of-Work (SOW), invoices, and purchase orders for third-party contracted resources and vendor support. Processed visa, passport, and immigration paperwork for employees and contractors.

Developed and maintained business contacts with vendors and service providers.

Performed inventory and capital asset management.

Supported visiting vendors, customers, and external parties, establishing IT accounts for third-party network access.

Served as facilities liaison for on-site employees for office relocations, facilities repair issues, conference room set-up and troubleshooting, and general employee concerns.

Trained employees on company programs and procedures for procurement, travel, and expense reports. PDS Tech 01/2020 – 03/2020

Executive Assistant (Contractor for Honeywell)

TEK Systems 01/2019 – 09/2019

Executive Assistant, Remote Worker (Contractor for Cisco Systems) Technicolor, Inc. 2015 – 2019

Executive Assistant

Cisco Systems, Inc. 2007 – 2015

Executive Assistant

Scientific Atlanta, Inc. 2004 – 2007

Executive Assistant

SUSAN VANDERLINDE Page 2

Bovis Construction Corp. (General Contractor)

Executive Assistant

Expedited communication between senior management, project managers, and field personnel. Heavy phone communications. Typed contracts between Bovis and Owners/Subcontractors. Updated with all insurance certificates and state tax bonds. Processed invoices and payment for vendors. Traveled to job sites to set up the office and trained secretaries.

Ordered all office supplies and organized area for a completely self-sufficient site.

Handled project close-out, final payments, closing subcontracts, and O&M Manuals.

Oversaw all invoice reports for jobsite and invoice processing. COMMUNITY SERVICE

Habitat for Humanity

Food Drive Atlanta Food Bank

Christmas Angels for the Gwinnett Children’s Home

Team Events for Groups from 10 to 150



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