Carlene Grant

Butte, MT *****-406-***-****

Professional Summary

I am very responsible and always show up for work. I enjoy working with the public.

I am a secretary at the PreRelease 40 hours a week. I work 4-10s. Monday through Thursday. I usually work till 3pm but I am flexible.

I am Looking for part time work. Even just fill in.

Skills

Good at math

Love working with the public.

Can Bartend

Can handle most situations and stop them from escalating.

Keep my personal problems at home.

I am a little more level headed than most

Work History

Secretary, 10/2010 to Present

CCCS, Inc. – Butte, MT

Answer Multi-Line Phone

Maintain office supplies inventory by checking stock and ordering new supply

Provide clerical support to company employees

Act as liaison with Drug Court and DFS UA Programs

Respond to emails and other correspondence

Provide required reports

Develop and update spreadsheets and databases.

Keep our server up to date

Data Entry

Update employee phone list

Casino Host - 02/2023 to Present

Drunk’n Miner Saloon

Maintained and developed positive, friendly relationships with gaming customers

Devoted significant time being visible and available on casino floor, to assist any of the customers with their needs

Addressed customer behavior or complaints head-on to maintain smooth and professional operations

Maintained customer loyalty to casino with expert and immediate handling of complaints

Satisfied VIP clients with complimentary benefits to encourage continued gameplay

Casino Host, 05/2021 to 06/2022

Lucky U – Butte, MT

Maintained and developed positive, friendly relationships with gaming customers

Devoted significant time being visible and available on casino floor, to assist any of the customers with their needs

Addressed customer behavior or complaints head-on to maintain smooth and professional operations

Maintained customer loyalty to casino with expert and immediate handling of complaints

Satisfied VIP clients with complimentary benefits to encourage continued gameplay

Maintained and balanced a bank

Casino Host, 06/2022/08/2022

Nick’s Casino – Butte MT

Maintained and developed positive, friendly relationships with gaming customers

Devoted significant time being visible and available on casino floor, to assist any of the customers with their needs

Addressed customer behavior or complaints head-on to maintain smooth and professional operations

Maintained customer loyalty to casino with expert and immediate handling of complaints

Satisfied VIP clients with complimentary benefits to encourage continued gameplay

Maintained and balanced a bank

Waitress/ Casino Host, 01/2013 to 01/2021

M&M – Butte, MT

Maintained and developed positive, friendly relationships with gaming customers

Maintained detailed familiarity with high-value players and guests of casino.

Developed on-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP Relationships.

Served food

Bartended

Education

University of Wyoming – Laramie, WY

05/1986 Hot Springs High School – Hot Springs, MT

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