CURRICULUM VITAE

OF

EUNICE JABULILE MADI

PERSONAL DETAILS

Surname : Madi

Names : Eunice Jabulile

Date of birth : 03 July 1985

Identity Number : 850**********

Gender : Female

Marital Status : Single

Nationality : South African

Driver’s Licence : Code 10

Email address : ady3oe@r.postjobfree.com

Contact number : 082-***-****/ 076-***-****/ 082*******

Address : No 81-18th Avenue

Alexandra

2090

Health : Good

Home language : Zulu

Other languages : English

Xhosa

Swati

Ndebele

Sotho

EDUCATIONAL BACKGROUND

High School Qualifications

High School Attended : Insika High School

Highest Grade Passed : Grade 12

Year Obtained : 2002

Subjects : English

Afrikaans

Siswati

Biology

Geography

Agricultural Science

History

Tertiary Qualifications

Name of institution : Central Johannesburg College

Qualifications : Office Administration

Year Obtained : 2007

Duration : 2 years

Subjects : Office practice

Communication

Information Processing

Computer Practice (Ms Word, Excel & Access)

EMPLOYMENT HISTORY

Previous Employer : Vvm Attorneys

Type of industry : Debt recovery Agency

Position held : Call centre Agent (Debt collector)

Duration : from October 2011 till September 2017

Reason for leaving : Better carrier ady3oe@r.postjobfree.com

Duties :

Collection Outstanding Debt on behalf of Clients

Handling outbound & Inbound calls

Negotiating Payment from customers

Updating customer’s details in system

Doing tracing for non contactable Accounts

Resolving Queries & Handling difficult customers

Current employer : Workforce Group (Debtworx)

Position : External Agent (Debt collector)

Duration : From October 2017 till present

Duties :

Collecting outstanding debt on behalf of employer

Meeting Debtors face to face on field

Making payment arrangements with debtors

Capturing arrangements in systems

Attending and resolving debtor’s queries

Making follow up on debtors who defaulted

Addressing challenges & concerns in meetings

REFERENCES

Vvm Attorneys : Dimakatso Tlale (Supervisor)

Contact number : 073-***-****/ 011-***-****

Workforce Group (Debtworx) : Ayanda Njikelana (Team leader)

Contact Number : 073*******/011*******

Contact this candidate