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Customer Service Delivery Driver

Location:
Flint, MI, 48506
Posted:
August 21, 2023

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Resume:

HERB OSTROM

Flint, MI *****

ady3na@r.postjobfree.com / 810-***-****

SUMMARY

SKILLS

Documentation and Reporting

Pre-Trip and Post-Trip Inspections

Teamwork and Collaboration

Time Management Skills

Valid Class B Commercial Driver's License

Valid Driver's License

Customer Service

Trip Planning

Clean Driving Record

Attention to Detail

Loading and Unloading

Forklift Operation

Safe Driving

Dependable and Reliable

Local Routes Understanding

Payment Collection

Experienced Manual Transmission Driver

Safe Driver Training

Goods Transport

Safe Driving Record

DOT Compliance

Problem-Solving

OTR Driving

Exceptional Written and Verbal Communication Skills Load Balancing

Local Delivery

Cargo Handling

Vehicle Inspection

Mileage Tracking

Responsible Driver

Pallet Jack and Hand Truck Operation

Positive Attitude

Punctual and Reliable

Vehicle Cleaning and Maintenance

Clean MVR

Complex Problem-Solving

GPS Navigation

Vehicle Maintenance

Defensive Driving

Courteous and Polite Demeanor

EXPERIENCE

Delivery Driver / Matrix expediting services - Flint, MI 07/2022 - 08/2023 Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Handled merchandise in accordance with product handling standards. Obeyed traffic laws and follow established traffic and transportation procedures. Delivered rush merchandise on tight schedules to meet customer targets. Utilized street maps to plan and determine most efficient routes. Inspected vehicle and maintained gas, oil and water levels. Verified deliveries against shipping instructions prior to delivering to customers. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables. Checked shipping papers to determine nature of load and presence of hazardous materials. Received daily delivery instructions and route assignments from dispatch. HO

Ensured accurate completion of all paperwork associated with deliveries. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Loaded, secured, and unloaded cargo in a safe and timely manner. Maintained accurate records of goods delivered and collected payments as required. Verified accuracy of items loaded onto truck against shipping documents. Adhered to all applicable traffic laws while driving delivery vehicle. Communicated regularly with dispatch regarding any delays or issues encountered on routes. Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Cleaned interior and exterior of delivery vehicle at end of shift as needed. Reported mechanical issues with delivery vehicle to supervisor in a timely manner. Performed pre-trip inspections of delivery vehicle according to company guidelines. Managed inventory levels during deliveries by verifying load counts against shipping manifests. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Stayed up-to-date on changing local roads and construction areas that may affect routes. Monitored fuel level throughout shift and refueled when necessary. Drove safely in all weather conditions including rain, snow, sleet, ice. Checked tires for proper inflation before leaving on each route. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents. Promoted positive customer service by delivering on-time shipments and fully resolving issues. Loaded and unloaded vehicles at distribution center and delivery address. Kept accurate logs of all deliveries and trips.

Contacted customers prior to delivery to coordinate delivery times. Determined optimal routes based on GPS application information and knowledge of local routes. Inspected vehicles' condition, supplies and equipment before and after trips Reviewed delivery documents and orders and reported errors to supervisor. Checked loads against shipping papers to verify contents and identify special handling requirements. Conducted pre-inspections to keep trucks reliable and well-maintained. Processed shipment documents neatly and efficiently for each load. Reported mechanical problems encountered with vehicles to dispatch. Reported delays and accidents to stations using telephones or two-way radios. Filed vehicle logs, cargo records or billing statements according to company regulations. Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges. Operated manual and mechanical equipment safely to minimize injury and accident risks. Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Delivery Driver / Davis Cartage - Owosso, MI 10/2021 - 07/2022 Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Handled merchandise in accordance with product handling standards. Obeyed traffic laws and follow established traffic and transportation procedures. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Delivered rush merchandise on tight schedules to meet customer targets. Utilized street maps to plan and determine most efficient routes. Loaded trucks and safely secured merchandise to prevent damage during transportation. Notified customers of delays to decrease calls to support. Inspected vehicle and maintained gas, oil and water levels. Verified deliveries against shipping instructions prior to delivering to customers. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables. Reviewed and verified invoices and purchase requests to confirm accuracy. Checked shipping papers to determine nature of load and presence of hazardous materials. Received daily delivery instructions and route assignments from dispatch. Ensured accurate completion of all paperwork associated with deliveries. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Loaded, secured, and unloaded cargo in a safe and timely manner. Maintained accurate records of goods delivered and collected payments as required. Verified accuracy of items loaded onto truck against shipping documents. Adhered to all applicable traffic laws while driving delivery vehicle. Communicated regularly with dispatch regarding any delays or issues encountered on routes. Provided excellent customer service by answering inquiries about products or services being delivered. Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Cleaned interior and exterior of delivery vehicle at end of shift as needed. Reported mechanical issues with delivery vehicle to supervisor in a timely manner. Performed pre-trip inspections of delivery vehicle according to company guidelines. Managed inventory levels during deliveries by verifying load counts against shipping manifests. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Stayed up-to-date on changing local roads and construction areas that may affect routes. Assisted warehouse personnel in packing orders when necessary. Monitored fuel level throughout shift and refueled when necessary. Drove safely in all weather conditions including rain, snow, sleet, ice. Checked tires for proper inflation before leaving on each route. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents. Promoted positive customer service by delivering on-time shipments and fully resolving issues. Loaded and unloaded vehicles at distribution center and delivery address. Kept accurate logs of all deliveries and trips.

Contacted customers prior to delivery to coordinate delivery times. Determined optimal routes based on GPS application information and knowledge of local routes. Inspected vehicles' condition, supplies and equipment before and after trips Reviewed delivery documents and orders and reported errors to supervisor. Presented order bills and collected payments for deliveries. Checked loads against shipping papers to verify contents and identify special handling requirements. Conducted pre-inspections to keep trucks reliable and well-maintained. Processed shipment documents neatly and efficiently for each load. Reported mechanical problems encountered with vehicles to dispatch. Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs. Reported delays and accidents to stations using telephones or two-way radios. Filed vehicle logs, cargo records or billing statements according to company regulations. Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges. Operated manual and mechanical equipment safely to minimize injury and accident risks. Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Improved project completion time, multi-tasking operations on heavy equipment and trucks. Delivery Driver / Odell Trucking - Flint, MI 08/2021 - 10/2021 Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Handled merchandise in accordance with product handling standards. EDUCATION AND TRAINING

High School Diploma 06/1989

EA Johnson - Mt Morris Michigan



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