Esther King
Upper Darby, PA
ady3n2@r.postjobfree.com
Esther King
Upper Darby, PA 19082
ady3n2@r.postjobfree.com
EXPERIENCE
PRN Sta!ng Inc., Malvern, PA 05/2003 - Currently
Certified Nursing Assistant PRN
● Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals
● Accompany residents to doctor’s appointments, errands, and other trips outside the home
● Documents actions by completing forms, reports, logs, and records Resultscx, Remote, 09/2022 - 12/2022
License Health Insurance Agent
● Consulted with potential enrollees for Centers for medicare and medicaid services (CMS) on coverage and services plans benefits that merged with their needs
● Assisted with increasing enrollment of new clients by 15% during open enrollment for 065 and U65
● Educated clients on each type of insurance coverage and made recommendations based on their needs
● Provided solutions to issues in a professional manner
● Evaluated current insurance policies and recommended additional coverage when needed
● Maintained all insurance documentation as per HIPPA and company guidelines My Independence at Home, Philadelphia, PA 02/2019 - 12/2020 Certified Nursing Assistant Contemporary Sta!ng AmeriHealth, Philadelphia, PA 05/2018 - 07/2018 Claims Specialist
● Collaborated with internal departments to facilitate resolutions to provider claims issues and concerns
● Exceeded individual performance standards, such as satisfactory volume of calls, and telephone and paperwork audits
● E"ectively and e#ciently used Portico, Trivent, Asplundh, and Clemens Claims Systems E. King Resume
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● E"ectively and e#ciently used Portico, Trivent, Asplundh, and Clemens Claims Systems and p;roficent comprehension of working in Health Rules, UI, and Blue Squares.
● Documented call interactions in accordance with departmental requirements Aerotek Sta!ng / Humana Results, Blue Bell, PA 10/2017 - 12/2017 Licensed Health Insurance Representative
Upper Darby School District Transportation, Upper Darby, PA School Bus Driver 03/2011 - 10/2014
● Safely transported student passengers to and from school by adhering to state laws and school district policies
● Safely operated school bus by adhering to tra#c laws and state and federal transit regulations
● Conducted scheduled emergency evacuation drills on the school bus along side bus assistant
School Bus Aide - 03/2010 - 02/2011
● Monitored student conduct and safety during transit according to regulations
● Ensured each student is transported in the proper manner (seat belt, car seat, wheelchair, etc.)
● Promptly reported incidents to the Bus Driver, school sta", and parents.
● Assisted young and disabled students in boarding and exiting the school bus Elwyn Inc., Philadelphia, PA 01/2008 - 01/2009
Mental Health Life Skills Associate
● Supervised, supported and monitored the development of individual activities of daily living, supported the administering of medications
● Provided in-home, and community supervision to meet the comprehensive needs of people with severe mental illness
● Documented and updated medical charts accurately EDUCATION
University of Phoenix, Philadelphia, PA
● Master’s of Business Administration 2014
● Bachelor’s of Science Health Administrative 2012 Delaware Community College, Media, PA
● Associate’s of Science 2009
SKILLS
Analytical, Problem-solver, Customer service, Email and telephonic communications, Patient assessment, Computer skills, Strong decision-making, Ethical, Critical thinker, Collaborative, Adaptability, Conflict management
CERTIFICATIONS
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CERTIFICATIONS
● Certified Nursing Assistant (CNA) – Pennsylvania Division of Nursing Care Facilities
● CDL B License – PennDot
● First Aid/CPR
● Child Abuse Training Certificate
● National LGBT Health Education