Insurance Agent Customer Service
Resume:
RF
Robert Foster II
Professional Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Work History
InVida Financial - Licensed Insurance Agent Broker Louisville, KY
09/2020 - Current
Ford Motor Company - Ford Quality Inspector
Louisville, KY
02/2001 - Current
● Calculated quotes and educated potential clients on insurance options. Obtained underwriting approval by completing application for coverage.
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Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
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Attended continuing education courses and workshops to gain additional insurance industry knowledge.
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Provided coverage option information to assist clients in protecting assets.
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Worked with specific production team members to rectify production issues and maintain high-quality final products.
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Inspected and packaged products meticulously according to manufacturing specifications.
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Performed frequent visual inspections to root out tolerance and compliance issues.
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Discarded and rejected products, materials and equipment not conforming with specifications.
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● Identified and helped resolve non-conforming product issues. ady3j7@r.postjobfree.com
Louisville, KY 40220
Skills
● New Agent Training
● Client Retention
● Policy Management Expertise
● Consultative Selling Techniques
● Policy Adjustment Knowledge
● Operational Efficiency
Education
04/2003
Northwood University
Midland, MI
Associate of Science: HealthCare
Management/Business Admin
Resolution conflict
Warehousing Management Systems
Ashworth College
Norcross, GA
Associate of Applied Science: Health
Administration
Certifications
[Area of certification] Training -
Pharmacy
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[Area of certification] Training -
Medical Laboratory Technology
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CVS Pharmacy - Certified Pharmacy Technician
Louisville, KY
09/2005 - 05/2011
Answered incoming phone calls and addressed questions from customers and healthcare providers.
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Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
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Communicated directly with doctors offices via telephone, fax, and email.
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Completed paperwork, entering prescription and insurance or billing information into patient profiles.
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Counted, measured, and compounded medications following standard procedures.
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Studying Medical Lab Technology
Assist in the Laboratory test varies samples
Research and interface of many different fields research and day to day work
Assist Environmental health and Safety assist undergrad students with test and data
Conduct scientific studies and collect data for post Docs managing analyze and problem solving
[Area of certification] Training -
[Timeframe]Anti Money Laundering
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● Risk and Compliance
● Suitability Compliance
● Certified Notary State Kentucky
● License Insurance Agent in 7 states
● Annuity Suitability Standards
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