Customer Service Office Assistant
Resume:
Stephanie Gebhart
Roseville, OH *****
ady3g5@r.postjobfree.com
To whom it may concern,
I am writing to express a strong interest in the Open position currently available.With my customer service experience and training,multi-line phone experience also many more to match the responsibilities of the job. I know I can be a great team member.I have demonstrated skills in performing front desk effectively.I would be able to go beyond your expectations and confident to be a central member of the business.
Per your requirements stated in your job description,you are seeking the services of a expert personnel with exceptional customer service abilities.I am very skilled in performing all kinds of reception tasks such as;greeting customers,providing them with relevant information and relaying and resolving usual telephone also walk up inquiries.Moreover,I am well versed in performing data entry tasks,filling out forms including ordering products,establishing and maintaing office records.keeping all information pertaining to client and employee information to HIPPA restrictions to the upmost confidence.I also enjoy helping customers in any way I can to their and your satifaction..My enclosed resume gives full details about my qualifications and skills fit to this position. I'm excited about putting my capabilities for the growth of your buisness and would welcome the chance to meet with you to discuss how my experience and abilities would be beneficial for your facility.I also can be reached cell at 740-***-**** Thank you for your time and consideration.
Sincerely,
Stephanie R. Gebhart
Enc.Resume
Work Experience
Office Assistant/Dispatcher
Perry County Transit - New Lexington, OH
July 2023 to Present
Answer also maintaining a multi line phone. entering personal also trip information into the computer.emailing,copying paperwork needed to get my job Dr one effective. dispatching transit drivers to their destinations
Document Scanner
Perry County Job and Family Services - New Lexington, OH June 2023 to Present
I chose to work through summer until Zanesville City School started back up in Aug. I scan documents,I remove staples,paper clips so that the documents can be scanned Van Driver/Bus Aide
Zanesville City Schools - Zanesville, OH
April 2017 to Present
• Driving Behavior,Autistic Children to and from school safely.
• Riding on a bus with Behavior,Autistic children to make sure of their safety
• HAVENT GIVEN NOTICE BECAUSE OF BEING ON SUMMER BREAK Office Assistant
RAGS Trucking - Roseville, OH
2000 to 2014
Answering a multi line phone,faxing over drivers paperwork for load to AK Steel or driving license to insurance to add a driver.Filling out trip sheets,Paying drivers for their pay or giving drivers advance money for a trip.The drivers picked a load up in Zanesville AK Steel,Coshocton,or another city/state to possibly bring another load back instead of a dead head. The company had to close due to health issues and death of Linda Gebhart February 2015
Pharmacy Technician
CVS Health - Zanesville, OH
2008 to 2012
I filled scripts that patients brought in from doctors offices,emergency rooms,ect. I entered personal along with insurance information into the computer.I also called doctors office also to get a prior authorizations taken care of.I also answered and maintained a multi-line phone while multi tasking through my other duties.Which were faxing,copying,answering patients questions. Education
High school diploma/GED in Typing
Maysville High School,Mid East Vocational - Zanesville, OH 1991
Skills
• Office experience
• Multi-line Phone Systems
• Dispatching
• Payouts of cash
• Customer service
• Van Driver
• Pharmacy Technician Experience
• Cash Handling
• HIPAA
• Typing
Certifications and Licenses
School Van Licence
First Aid Certification
CPR Certification
Assessments
Medical receptionist skills — Proficient
October 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Sales skills — Proficient
July 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
October 2022
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Outside sales — Proficient
May 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Attention to detail — Completed
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References for Stephanie R. Gebhart
Kim Rock
Daycare provider/previous co worker
Friend 20+ yrs
Lois Kennedy
Stay at home wife/ I babysat for her
Friend-20+yrs
Robin Stevens
Transportation Zanesville City Schools
Friend & previous supervisor
20+yrs
Thank You for your Time;
Stephanie R. Gebhart
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