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MOUSTAFA

HAFEZ

OPERATIONS MANAGER

About Me

Technically sophisticated and business-savvy management professional with a long successful career reflecting strong leadership qualifications as an operations Manager basically handling marketing and fabrication, coupled with “hands-on” experience. Serve as a strategic mixer of business and technology to foster organizational growth, Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs.

Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget. Troubleshoot/resolve problems ensuring fault free operations. With 17+ years of total experience in managing organizations

GENERAL MANAGER

Technical and Management skills

• Excellent skills in using 2D/3D design softwares like autocad,coreldraw,fusion 360,3d Max,Aspire.

• More than 13 years experience in using CNC Machines (2d&3d) and laser cut, machines

• Very good experience in Fiber glass jobs starting from making the prototype till the end product.

• Very good experience dealing with pneumatics and robotics.

• Wide experience in using all kind of tools, materials and electronic equipment .

•good experience in all kind of painting .

•good knowledge of maintenance & repair & modify & build machines

• Excellent people manager, open to direction with collaborative work style and commitment to get the job done

• Ability to challenge and debate issues of importance to the organization.

• Ability to look at situations from several points of view.

• Persuasive with details and facts.

• Delegate responsibilities effectively.

• High comfort level working in a diverse environment. Education

Bachelor's degree, Business Administration

1996 – 2000

• Qatar microlight flying club

2011 – 2012

• Qatar R.C sports center

Certified commercial drone pilot and instructor, un maned vehicles

2009 – 2020

• Udemy Alumni

Autodesk fusion 360

2018

Project Management Fundamentals

2021

MOUSTAFA

HAFEZ

GENERAL MANAGER

Experience

building the marketing plans and instruct and guide the marketing teem. following up the project since day one, reading the shop-drawing, finding the pest solutions for fabrication supervise the shop manager. monitor the performance of factory staff, and ensuring that all production orders are completed in a timely manner

Collaborating with quality control managers to establish and execute quality control processes.

Ensuring that factory machinery is in good working order. Analyzing production data to identify and resolve any production issues. Regularly inspecting finished products to determine whether they meet established quality standards.

Motivating factory workers to continually achieve factory targets. building the development plans to upgrade the factory with the latest technologies.

General Manager

Lotus Fit-outs

May 2014 – Present (9+ yrs )

I am working right now as a general manager for a group of three companies : lotus fit-outs ( interior decoration and fit-outs) lotus fiber glass ( fabricating and produce custom fiberglass and carbon fiber products) Aerial Vision ( aerial filming and mapping using drones)

also working with (Qatar remote control sports center) as a consultant for Education and training robotics and R.c airplanes building . Responsibilities :

MOUSTAFA

HAFEZ

GENERAL MANAGER

Experience

Operations Manager

The Hobby Land

Nov 2006 – Jan 2014 (7 yrs)

- Responsible for all sales aspects; including placing new orders, price comparison, vendor selection, custom clearance and store houses.

- Responsible for all marketing aspects; including designing yearly marketing plans and arranging for marketing exhibitions.

- Responsible for all maintenance aspects; including quality control supervision, adopting new maintenance methodologies in order to enhance the maintenance process and implement new technologies and following up on client requests.

- Responsible for assigning tasks across all the teams (maintenance, sales and marketing).

- Responsible for all models designing aspects; including the preliminary design.

- Responsible for all aerial photography aspects; including equipment selection, equipment designing, assembly and configuration of the aerial photography aircraft and equipment development to cope with new technologies and costumer requests.

- Reporting to the owner and serving as a member of the Management Team along with the owner.

- Responsible for studying the local market in order to find the potentials of increasing the size of the business by adding new activities/ businesses. During the last four years, I managed to add aerial filming and architectural models building to the business of the company.

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