Customer Service Elk Grove
Resume:
Thomas Lowe
Hopkinsville, Kentucky 42240
I am a highly motivated person with over thirty five years of varied experience and knowledge. I have owned my own company's and have also been a team player in many endeavors. Apart from the work skills and experience that I have accumulated over the years, I am a high integrity, ethical, professional. Below is a summary of my professional experiences. Curriculum vitae
AAMCO Transmission R/R mechanic Mesa AZ.
Mechanic - Remove and replace transmissions on all types of vehicles including motor homes,1 ton trucks and passenger cars.
Over 12 years as a professional Tow Truck Operator beginning with Sierra Towing, Phoenix AZ. 1984- 1988 Owner/ Operator, Day to day operation of business, Equipment preservation, Professional Towing, Customer service, Organization, Map reading, Mechanical, 2-Way radio, Billing and Sales, Math, Pull Angles and Physics. Long hours and long miles. Skilled with all office equipment copiers, fax, multiple line phones. 24 hour Company. Similar duties and responsibilities as a Tow Truck Operator with several other Towing Companies. Auto service center AAA contract station,Ed Rincon Towing, Capital City Automotive AAA contract station, C&S Towing, Arena Towing and Elk Grove Buick GMC. All involved Towing, Customer Service,Organization, Map reading, Mechanical,2-Way radio,Billing,Equipment preservation. Average 13-18 calls per day. Equipment included a Wrecker or Two car carrier.
Pick-N-Pull Rancho Cordova, CA.
Assistant Manager, Daily opening and closing of store. Supervise crew. In charge of two cash registers. Customer service and sales. Maintaining customer flow. Ringing out both registers nightly. Receiving daily mail containing checks from sales of scrap steel and adding those to nightly deposits as well as keeping the safe stocked with operating cash and change. Make a nightly bank drop usually approx.
$30,000.00 Drive loader Caterpillar IT18b.
UC Davis Medical Center
Emergency employee relief specialist. Rapid skills acquisition keeping the unit in balance. Providing services to many departments over my 8 years of service. Including X-ray, Medical Records, Architects and Engineering, Stores warehouse, Clean Room, Maintenance and grounds, Account services and Hospital billing departments Etc...
Creation of Tom Lowe Enterprises 1997-2008
Tom Lowe Enterprises - Lost Luggage Division,
Sacramento International Airport. Contracted with all major airlines servicing SMF Customer service, sorting, mapping, loading and delivering lost or delayed luggage to customers as far south as Lemore Naval Air Base and to the north past Redding,
the Bay area and Tahoe Reno area.
Tom Lowe Enterprises - Air freight division
Owner operator . Daily Airport pick up of air freight with a 24' bobtail truck with lift gate. Check bills of lading to ensure piece count as well as proper items were received. Scan into system via palm pilot. Return to central warehouse and separate freight to proper destination lanes. Receive daily route, map, sort and load freight for delivery of route which consisted of Interstate 5 corridor south to Stockton, Manteca, Tracy, Hwy 132 to Modesto then north on Hwy99 to Stockton, Lodi, Elk Grove and all points in between. Hot shot runs to Oakland or San Francisco airports. Clients Apple Computer and Compaq Computer. This contract generated approximately $100,000. annual gross. Tom Lowe Enterprises - GE & Maytag contract installation Owner operator. Major home builders construction Beazer homes, KB homes and other major custom contractors. Supervise employees in the professional installation of GE and Maytag products in new housing tracts. Building kitchens out. Wall ovens, Ranges,Microwaves, Dishwashers, Built in Monogram refrigerators. Cook tops, Hoods, Freestanding Washers Dryers and Refrigerators Etc... Installing in occupied customer homes as well. Remodels etc. Store inventory delivery and curb side. Lowe's and Home Depot. Major construction skills, Gas plumbing, Electrical. Fitment of built ins. Customer service with construction supers to insure timing of project stayed on track. Equipment 24' bobtail truck with lift gate, proper loading,mapping, and delivery invoices. Recycling packing material. Handling of damaged replacement products.
This contract generated approximately $100,000.00 + annual gross. Tom Lowe Enterprises - Small package division
Dynamics contracted to deliver small packages primarily for Office Depot and Pay Less Shoes. Approximately fifty bobtail stops per day. 100 mile to 200 mile loop. Equipment 24' bobtail truck with lift gate,proper loading,mapping, and delivery invoices. Customer service.
Tom Lowe Enterprises -Towing
Contracted to Insurance Auto Auction and Copart auto Auction Pick up wrecked vehicles from Body shops, Tow companies and individuals as part of the Insurance disposal and revenue recovery process. Towing Equipment International 4600 26 thousand pound two car carrier. loading,mapping, and delivery invoices. Cell phone. Long hours and long miles. Equipment preservation.
Personal record of 29 cars towed in one day.
Tom Lowe Enterprises - DBA Fabrications Unlimited Sole owner Conceptualize parts for the off road industry. Fabricate parts out of Aluminum, Chromoly steel tubing and plate. Chassis fabrication. Race car fabrication. Custom motor parts Fabrication. Supervise employees. Day to day operation. Send designs out for laser cutting. Created new parts from inception to creation without computer software.
Tom Lowe Enterprises – Industrial commercial Stainless Steel fabrication Install stainless steel kitchen equipment, commercial hoods, back splash, counter tops, walk in freezers, sneeze guards, sinks, bars,seismic installation. Install portable equipment. Notable job sites. Google campus seven separate locations within site. Kaiser hospital Modesto, Kaiser Hospital Vacaville,Harrah's casino Lake Tahoe. Various schools and other restaurants. Arena Towing 2008
Certified professional Tow Truck Operator
Special License in Sacramento city and City of Elk Grove Certified Law enforcement operator for Sacramento County Sheriff, CHP, Elk Grove PD,Galt PD. Operate Towing equipment. Respond to accidents and Law enforcement calls for service including evidence calls for police impounds or fatal accidents. Respond to alarm calls at the yard and conduct perimeter and security checks of vehicles and buildings. Reset alarms. Come in contact with many different types of people on a daily basis in various types of distress in a professional manor. Create a rapport in an instant. In charge of securing valuables in the absence of registered owners. Work with Police and Fire on a daily basis. Complete all paper work related. Take payments, check Id's, and release vehicles and or contents. Use all types of office equipment found on site. Radios, Multi line phones, Credit card process, computers, fax, email, text, etc. Office, yard and warehouse maintenance. Minor truck repairs, wash and keep presentable all equipment and uniform. Bank drops. Professional 24hrs a day.
Sacramento Regional Public Safety Center POST Academy Los Rios collage McClellan campus.
P.C. 832 Arrest search and seizure – Certificate Received P.C. 832 Firearms familiarization – Certificate Received Bail Agent and Bail Fugitive Recovery Training-Received Certificate BSIS Guard card #1-819-***-****-2023-Present
BSIS Exposed fire arms permit # 347-***-****-2019
Endorsements 9mm .40 cal. .45 cal.
Full duty gear
California, Sacramento County Sheriff department issued, CCW permit holder. 2016-2022-present Utah Department of public safety CCW permit holder. 2020-2025-present Arizona Department of public safety CCW permit holder. 2020-2025-present K9 Tactical patrol solutions
Armed Patrol Officer on vehicle patrol and foot patrol as well as armed escort presence to avoid robbery of an all cash client for money drop. Patrol Inspection, lock ups, reports, respond to calls for service, resolve noise complaints, domestic violence calls, other people fighting. Provide visual deterrent. Dispatch experience.
Curator Security
Mobil patrol officer
Patrolled gated community consisting of approximately 400+ high end homes in West Sacramento. Duty included many VIP residents. Kings players as well as many other VIPS. A twenty five mile tour that included a DAR every 30 minutes. Patrol Inspection, lock ups, reports, respond to calls for service, resolve noise complaints,enforce all HOA rules including no trespassing P.C.602 warnings and/or arrests.
Off duty officers/JMJ Inc. 2014-2021
Armed Patrol Officer.
Patrolled gated facility consisting of ten apartments being used as transitional housing for drug and alcohol treatment. Three to four residents per apartment. Enforce all facility rules including no trespassing P.C.602 warnings and/or arrests. Monitor surveillance system and foot patrol. Armed Asset recovery Officer. front entrance surveillance /Patrol floor, hands on approach including detention and arrest. Respond to medical emergency's. Best Buy etc.. Armed Company protection Officer
Re: Termination of employee/ Threats to personal, Management and or assets.
State of California 2014-2021
IHSS health worker
perform all duty as required on a day to day basis. Tom Lowe
tomloweent@ gmail.com
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