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Customer Service Training Coordinator

Location:
Orlando, FL
Posted:
August 21, 2023

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Resume:

CHRISTIE KNIGHT-MAXWELL

CBA Training Coordinator

PROFESSIONAL SUMMARY

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Enthusiastic individual and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Willingness to take on added responsibilities to meet team goals with a positive attitude. Despite limited experience in aviation, will be an organized and dependable Training Coordinator successful at handling all support functions and managing communication between trainers and participants

ADDRESS

15528 SW 28th Avenue Road

Ocala, FL 34473

CONTACT

PHONE:

850-***-****

EMAIL:

ady3bq@r.postjobfree.com

HOBBIES

Socializing

Journaling

Music

Dancing

EDUCATION

University of The West Indies

2016 - 2019

Bachelors in Sociology

Knox College

2014 - 2016

Associate in Business Administration

Lacovia High School

2009 - 2014

Diploma in General Studies

WORK EXPERIENCE

McGuire’s Irish Pub, Hostess

2022–2023

Welcome guests in a warm and friendly manner.

Ascertains their dining and seating needs

Monitors restaurant activity to determine seating and dining flow.

Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

UPS Fort Walton Branch, Warehouse Loader

2022–2023

Load outbound trucks/routes according to pick sheets

Physically inspect product for quality before loading onto trucks

Palletize orders as needed before loading onto trucks

Write up any shorts onto route short sheet that were not loaded for the route

Adherence to work schedule and attendance policy

Visiting Angel Homecare, Senior Caregiver

2019–2021

Assists residents with activities of daily living.

Initiates and participates in leisure activities for residents.

Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures

Assists residents with medication as defined in medication procedure

Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance.

SKILLS



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