Faisal Nurul Amin

CAREER GOAL: Strong interpersonal and relationship skills Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products

Forward-thinking Manager with twenty one years of project management experience in banking industry. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

MAJOR CAPABILITIES

Strong analytical and conceptual skills.

Flexible and adaptable to changes.

Capable to work under pressure

Decision making ability

Strong interpersonal and relationship skills

Senior Manager in Banking Operations

Contact

Address

Apt. # 205, House # 10 (2nd Floor), Road # 6, Concord Royal Crest, Gulshan – 1, Dhaka – 1212, Bangladesh

Phone

+1-703-***-**** (M)

Whatsapp +880**********

E-mail

ady3ag@r.postjobfree.com

Linkedin Profile :

linkedin.com/in/faisal-amin-91a35b52

Work History

Skills

Excellent in MS Access,

MS Excel, MS Word, Power

Point

Banking

Credit

Data Analysis

Business Analyst

Data Migration

Data Mining

Documentation

Decision Making

Finance

MIS

Process

Problem Solving

Product Development

Product Testing

Risk Management

Trainer

Transaction Processing

2017-06-Current

Head of –Business Management & Regulatory Reporting

Credit Administration Division (CAD)

City Bank Limited, Dhaka, Bangladesh

www.thecitybank.com

Reviewing process and reorganize existing manpower to ensure high productivity and reduce customer complaints and minimize cost.

Reviewing of SME loan documents and ensure compliance prior to drawdown

Identify process gaps.

Analyze loan related data to have efficient MIS in place.

To ensure that all risks related to Loan Admin are identified and also documented.

To ensure that system disorders are detected by extensive Data Mining Tools.

Ensure that department gets satisfactory Audit rating. Ensure compliance and exercise local banking regulations.

In addition to the existing job allocated,

Other job covers

oProblem solving of Transaction unit.

oSupervise MIS unit.

oLook after in-house Compliance of Credit Administration Division

oActive involvement in Core Banking Migration project. Working as a decision maker of core banking team. (Finacle 10x)

2014-05- 2017-06

Vice President

Prime Bank Ltd. Credit Administration Division (CAD),

Dhaka, Bangladesh

www.primebank.com.bd

Reviewing process and reorganize existing manpower to ensure high productivity and reduce customer complains.

Identify process gaps.

Analyze loan related data to have efficient MIS in place.

To ensure that all risks related to Loan Admin are identified and also documented.

To ensure that system disorders are detected by extensive Data Mining Tools.

Ensure that department gets satisfactory Audit rating.

Ensure compliance and exercise local banking regulations.

In addition to the existing job allocated, work as a unit Head of Sanction Advise Unit of CAD in absence/during work pressure of the existing Unit Head.

The job covers:

Supervise preparation of sanction advice as per Board/CRM approval.

Solve any complex issue in approval prior to issuance of sanction advice/offer letter.

Counter sign the sanction advice jointly with another executive of CAD.

Resolved issues and recommended actions based current situation

Identified opportunities to improve business process flows and overall departmental productivity.

Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.

2008-08 – 2014-04

Senior Manager & Head

Transaction Management & MIS

City Bank Limited, Dhaka, Bangladesh

www.thecitybank.com

To build and run an efficient centralized Loan Administration and enabling the business to focus as sound growth of Assets portfolio.

To control & manage operational risks on transaction processing.

Ensure proper disbursement, closing, renewal, adjustment of all consumer and loans.

Reviewing Product Development Document and raise with business of any deviation thereto.

To ensure that all risks related to Loan Admin are identified and also documented.

To ensure that system disorders are detected by extensive Data Mining Tools.

Ensure that department gets satisfactory Audit rating.

Ensure compliance with the Laws of the land, implement and exercise local banking regulations.

To ensure that there is proactive follow-up on open issues on risks identified.

Effectively manage operations risk and risk management processes.

Maintain zero tolerance of any attempt of fraudulence activities.

Working as a core member improving service quality and team Building activities to excelling the motivational level among team member establishing "A wining culture" in the division.

He had Also contributing in Developing a robust process for both internal/external customer, and drive this process by establishing service level agreements through which minimizing complain almost at zero level from parties.

Other Activities covers: UAT: - Actively involved in core banking migration project.

Worked in UAT till Go-live.

Migration: - Actively involved in data migration of Finacle in post migration.

2006-05 - 2008-07

Unit Head & Manager

BRAC Bank Ltd

Reviewing of Corporate loan documents for its completeness prior to drawdown.

Decision making of all loan related transactions in absence of the department head.

Post disbursement checking of all corporate loans for gap analysis.

Acting Head of Operations of Regional Processing Centre

Actively involved in Core Banking System migration (Finacle, owner Infosys, India) program.

Actively involved in UAT (User Acceptance Testing) for asset product of the bank.

Participated in trade finance product testing in Finacle UAT

Actively involved in front end data capturing from the legacy system while migration & GAP analysis of loans i.e interest rate checking, interest calculation, loan outstanding etc.

Certified EUT (End user) Trainer of Finacle for the bank.

Working with post migration project team as a Business Analyst of Finacle

Handel query /problem faced by branch during their day to day operation.

Other Activities covers :-

Due Diligence of former Oriental Bank Ltd. (OBL) during October 07-31, 2007 for acquiring. Visited 9 branches of OBL and gathered different data regarding asset quality of the bank & submitted a comprehensive report to the Management to enable them to take favorable decision

Due Diligence of GSP Finance Bangladesh during May 12-15, 2008. Visited head office of GSP and gathered different data regarding asset quality of the bank & submitted a comprehensive report to the Management to enable them to take favorable decision

UAT: - Actively involved in core banking migration project. Worked in UAT till Go-live.

Testing of Trade Finance product about 20 approx. & 36 loans of different product.

Migration: - Actively involved in data migration of Finacle in post migration.

Data Verification: - Verification of all term loans, Overdraft, Lien & FDR to Finacle & gap analysis.

Training: - Provided TOT training to at least 65 Asset Operations staff regarding Finacle process & solved problem related to loans.

Helpdesk:-Worked as business analyst for Finacle during Go Live. Handled all query related to Finacle system to ensure zero customer complain.

Data Analysis:- Analyzed approximately 12,500 SME loans in post migration phase & identify problem in these loans

2003-11 - 2004-08

Officer – Consumer Service Delivery, Retail Banking

Standard Chartered Bank, Dhaka, Bangladesh

www.sc.com

Initial scrutiny of loan documents for its completeness prior to disbursement/Closing.

Ensuring the lending to a client is as per the approved terms and conditions within the purview of banks credit and operations policy.

Checking of cross collateralization of security documents & withdrawal of lien mark prior to sending them to respective branches once a loan has been settled for onwards delivery of the same to the respective clients.

Communicate with the Branch Sales & Service Manager (BSSM) /Relationship Manager (s) on complex situations in loan related matters generally funds shortfall or encashment of premature securities.

Monitoring of expiry and limit of credit facility provided to clients.

Providing security details to branch as and when required.

Prepare loan exhibits for the management to determine the KPI for the month.

Review transaction every fortnight to determine whether any error has occurred and report the same to the department head.

1997-09 - 2003-08

Officer Loan Administration

American Express Bank Ltd. Dhaka, Bangladesh

Initial scrutiny of loan documents for its completeness prior to disbursement.

Ensuring that the lending to client is as per the approved terms and conditions within the purview of banks credit and operations policy.

Calculate interest on loans.

Communication with Financial Analysts /Relationship Manager (s) on loan related matters.

Prepare different loan documents.

Monitoring of expiry and limit of credit facility provided to clients.

Monitoring of Central Bank large loan approval limit and expiry.

Monitoring & scrutinizing of Stock Statement & Collateral Inspection Report.

Monitoring of Insurance policies and limit monitoring of Insurance Companies.

Prepare loan exhibits for Central Bank and Internal Reporting.

Developed and executed plans to monitor standard process adherence.

Managed logistics operations to meet customer expectations and financial standards and policies.

Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from loan operations, protecting company reputation and loyal client base.

Education

1994-01

Bachelor of Commerce

National University

1991-01

Higher Secondary Certificate (H.S.C) – Commerce

Dhaka City College

1989-01

Secondary School Certificate (S.S.C) Science

Udayan High School

Reference

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