NICOLE J. ROTSCHI

ABOUT ME

As a dedicated and detail-oriented client success coordinator, I am

highly skilled in customer service, platform implementation, and data analytics. I build strong relationships that leave lasting impressions. WORK EXPERIENCE

832-***-****

ady36t@r.postjobfree.com

Independent Contractor Houston, Texas 2020-2023

Technical knowledge and research

Case management

Use of Salesforce, Tableau, and AWS

Email and chat support for over 10,000 real estate agents and brokers using the Compass platform and Zendesk SAAS implementation expert

WordPress and Wix website developer and webmaster

E-commerce expert, sales of high profile coaching seminars Data tracking, marketing, and client acquisition

Triage Zendesk tickets

Help Fortune 100 companies implement the Indeed Hiring Playform

Intuit TurboTax Product Specialist

Compass Real Estate Client Success Manager

Indeed Client Success Coordinator

SKILLS

Creative: published blogger,

writer, editor, content

creator, affiliate marketer,

merchandise designer, and

e-commerce entrepreneur

Data analytics

Highly collaborative

Canva, Photoshop

Expert communicator

Graphic design

Time and budget

management

ACHIEVEMENTS

10/2021 Licensed in

Healthcare, Medicare, and

Life Insurance Sales

09/2018 Certified Paralegal

with the State Bar of Texas

09/2018 Lifetime Induction

into the Phi Theta Kappa

Honor Society

REFERENCE

Maxx Woodhouse

Exxon IT Engineer

Former supervisor

281-***-****

EDUCATION

Texas State University

Graduation

December 2023;

Public

Administration and

Marketing

Houston Community

College

Paralegal

certification

Paralegal Houston, Texas 2018-2020

Case creation, maintenance, and information dispersal for three attorneys

Interviewing and intake specialist

Multi-tasking highly detailed projects

Draft and send/e-file documents such as answer letters, demand letters, cease and desist letters, interrogatories, answers, subpoenas, wills, contracts, and transcripts Manage calendars and organize appointments

Ron K Esposito and Associates Family Law Firm

Restaurant Owner/Operator Houston, Texas 2012-2021 Managed 10 locations, average increase in year-to-year revenue of 22%

Hired, trained, and promoted rockstars

Marketing creator, social media manager, copywriter Midwest JJ's Investments Jimmy John's Gourmet Sandwiches Business Owner Houston, Texas 2019-Current

Created engaging SEO blog articles

Successful merchandise designer with Printify, Redbubble, and Etsy

E-mail marketing and copywriter for clients on Upwork and Fiverr, and @Earthchiconelove Store

Value Deal Affiliate Affiliate marketer, editor, digital design, e- commerce website creator,

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