TAMUNOWARI VICTOR
Caronport, SK, Canada Tel. 306-***-****
E-mail: **.**********@*****.***
PROFESSIONAL SUMMARY OF QUALIFICATIONS
Customer Onboarding
Business Analysis
New Business Development
Cross-functional Team Leadership
Customer Success
Process Improvement
Team Leadership and Building
Relationship Building
WORK HISTORY
Accountant, 2020-2023
The Nook Apartments, No. 10 Chief Nwuke Street Trans Amadi, Rivers State, Nigeria.
Responsibilities:
oPrepared accounts and tax returns.
oMonitored income and expenditure.
oAudited and analyzed financial performance.
oCompiled and prepared financial reports.
oCoordinated day-to-day cash management, including cash flow, cash forecast and planning.
Regional Sales Managers, 2013-2016
Access Bank Plc, Port Harcourt, Rivers State, Nigeria.
Responsibilities:
oLead Cross functional relationship management teams to drive a digital transformation agenda.
oDevelop and execute strategic marketing plan for Retail teams
o Identify opportunities to cross sell and upsell relevant banking solutions to meet specific business needs.
oContinuous engagement with operational teams (Internal control, Risk management, Compliance, Credit Administration and Onboarding) to improve operational practices, onboarding processes, KYC/AML documentation, enforce compliance plans and promote the implementation of risk management controls
o Initiated growth expansion strategies to provide financial services to underbanked customers across identified markets and regions while conforming to regulatory requirements. Coverage extended to 5 different regions.
Team Lead, Retail Banking, 2008-2012
Guaranty Trust Bank Plc, Port Harcourt, Rivers State, Nigeria.
Responsibilities:
oCoordinated the day-to-day operations of the Retail Banking team.
oLed and motivated the team to accomplish set goals and objectives.
oManaged and monitored the team’s performance and report.
oCoached team members to improve skills and establishing new business relationships.
oGrew the team’s balance sheet from N280 million to N1.5 billion.
oTurned persistent loss (monthly loss of over N2.5 million as at October 2007) to increased profit (monthly profit before tax of N2.6 million from April 2008).
oEducated customers about different account types and their benefits.
oRecorded business transactions.
oMonitored customer accounts, and performed additional roles such as Telling, Accounts Clearing, and Accounts Opening.
SKILLS AND COMPETENCES
Strong Leadership
Effective Communication
Deal Strategy
Training and coaching
Creating Sales plans and process
Retail sales
Product Development
EDUCATION
Postgraduate Diploma in Business Studies,
Rivers State University of Science and Technology, Port Harcourt, Rivers State, Nigeria.
Grade: Distinction
Bachelor’s degree in Sociology,
University of Port Harcourt, Port Harcourt, Rivers State, Nigeria.
REFEREES
References will be provided on request.