NK

Nilmini Karunaratne

Professional Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Lanka Sportreizen - Manager French Market

Colombo, Sri Lanka

05/2021 - Current

Authenticities Pvt Ltd., - Sri Lanka Concierge for Voyageurs Du Monde - Paris

Colombo - Sri Lanka

11/2016 - 09/2019

Built relationships with customers and community to establish long- term business growth.

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Achieved sales goals and service targets by cultivating and securing new customer relationships.

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Resolved problems with high-profile customers to maintain relationships and increase return customer base.

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Collaborated with upper management to implement continuous improvements and exceed team goals.

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Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

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● Implemented systems and procedures to increase sales. Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

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Prepared sales presentations for clients showing success and credibility of products.

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Organized promotional events and interacted with community to increase sales volume.

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Identified appropriate marketing channels and target customers for campaigns.

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● Created customized marketing materials to increase product awareness. Wrote engaging and successful marketing, advertising, and website copy.

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ady35r@r.postjobfree.com

437-***-****

Kingston, ON K7M

Skills

● Corporate Social Responsibility

● Reading Comprehension

● Industry Trends

● Budgeting and Allocation

● Customer Preferences

● Client Strategies

● Team Member Development

● Staff Monitoring

● Department Development

● Microsoft Office

Education

Aquinas College

Colombo - Sri Lanka

High School Diploma

Alliance Francaise

Colombo Sri Lanka

No Degree: French Studies

Connaissance De Ceylan Pvt Ltd., - Head Of French Market Colombo - Sri Lanka

04/2001 - 11/2016

● Researched and evaluated potential new markets and products. Conducted primary and secondary research to better understand customer needs and behaviors.

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Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.

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● Created and managed database of information gathered from research. Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.

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Created and presented real-time reports on current market conditions to upper management.

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Used various market research tools and techniques to gather, analyze and interpret data.

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Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.

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Identified appropriate marketing channels and target customers for campaigns.

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● Created customized marketing materials to increase product awareness.

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