Patient Care Customer Service
Resume:
Vanessa
Hughes
Patient Safety Monitor
Tech and Independent
Provider State of Ohio
Toledo, Ohio, United States, 43623
**********@*****.***
Key Skills
Professional Experience
Patient Safety Monitor Tech
Promedica June 2021 - Present
Unit Secretary
Regency Hospital May 2020 - July 2021
Direct Support Professional/Supervisor
Sunshine Communities April 2014 - May 2020
Independent Provider
Ohio Board of Developmental Disabilities January 2020 - Present Education
Clinical Medical Specialist (CCMA) Phlebotomy in Medical Health Data Entry
Epic
Avasure
Microsoft Office
BLS(First Aid and CPR)
Problem Solving
Supervisor Experience
Type 60 WPM
Medical Secretary Experience
Patient Care Experience
Medical Terminology
Staff Training
Office inventories and supplies
Excellent Customer Service
Patient admittance and discharge
Proper phone etiquette
Medical documentation filing
Functions as an active, cooperative member of the health care team conducting self in accordance with hospital safety policy, maintaining confidentiality of all information about patients
Maintains visual contact with assigned patients at all times to ensure patient safety and respond to patient requests as able.
Identify patient care needs or emergency situations and notify appropriate personnel immediately to mitigate potential safety hazards.
Answering the telephone, taking and delivering messages by phone or verbally. Maintaining close communication with the Charge Nurse/House Supervisor. Handling all necessary paperwork in a timely manner. Ordering supplies, as needed, from Materials Management. Verifying physician privileges prior to transcribing orders. Appropriately transcribing and flagging orders from charts. Arranging for transport of patients for tests that are not offered in the hospital. Answering emergency calls, provide assistance with emergency situations and report MUI incidents
Coordinate staff coverage for immediate call offs
Training new hires
Provide patient care and maintain appropriate level of supervison according to indvidual support plan
Pass medication
Attend annual ISP meetings
Provide independent HPC and Respite services for indiduals with developmental disabilities
Pass Medication and medication reminders
Provide supervision and care for respite services provided according to indivisual support plan.
Transportation
Med Certs, Online (Remote) March 2023 - Present GED in General Equivalence Diploma
Penta Career Center, Perrysburg March 2010 - May 2010 Certifications
BLS Provider (CPR And First Aid)
American Heart Association July 2023
State Independent Provider
Ohio Board of Developmental Disabilities January 2020 Providing independent HPC and Respite services for individuals with developmental disabilities through state of OHIO.
Drawing blood and other specimens, on top of the varied responsibilities of a Medical Assistant.
Assist physicians with minor procedures, interacting with patients and administering medication, recording vital signs.
Medical health records, billing and coding training Medical Office training
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