Customer Service Personal Trainer

*** ********* ******

Hamburg, NY *****

716-***-****

**********@***.***

CHRISTY BOTTOMSSKILLS

Highly motivated, reliable and detail oriented. 20+ years of marketing and customer service experience.

EXPERIENCE

Medusa Salon, Hamburg, NY — Owner/Stylist

January 2007 - PRESENT

●Oversee daily operations, manage and purchase inventory

●Grow and retain customer base

●Hire and train stylists

●Maintain continuous education to stay on trend

●Apply active listening to clients, providing the best possible service and experience individually tailored to them

Modish Boutique, HAMBURG, NY - Owner/Marketing

November 2017 - July 2019

●Responsible for purchasing and pricing inventory

●Set up POS system, inventory merchandise, and manage all financial aspects

●Cultivate loyal customer base by providing excellent customer service

●Create in-store displays and online marketing promotions

World Gym, Hamburg, NY — Personal Trainer

June 2015 - February 2020

●Build client base through health assessments, fitness goals and tracking progress

●One-on-one training motivating clients of all ages and abilities

●Create and lead daily bootcamp and boxing classes

●Advise clients on nutrition, lifestyle changes, and exercises to execute at home

EDUCATION

University at Buffalo, Buffalo, NY — MBA

September 1999 - May 2001

SUNY Fredonia, Fredonia, NY — B.S. Business Marketing

September 1995 - May 1999

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