Effective Business Office Manager with more than seven years of experience along with being bilingual (Spanish) and a dedicated professional. Motivated to pursue opportunities that will expand knowledge base while utilizing core, demonstrated competencies.
Business Office Manager/Assistant Administrator
Burbank Rehabilitation Center April/2020 – August/2023
Oversee the aspects of the Business Office of a 163-bed skilled nursing facility.
Responsible for the Admission Contracts of each admitting resident
Financial Services Representative; Medicaid Liaison: Process Medicaid applications, Medi Admits, Medi Discharges, Redeterminations, Income Changes etc.
Second- and third-party billing
Monthly accounting meeting with AR supervisor.
Assist Social Services in completion of discharges and NOMNC.
Interpretation and notarization when needed.
Assist Admission Director with resident admission, discharge, and tours.
Insurance Verification, HIQA, Verification of Medicare days
Background checks (Chirp)for all residents and personnel
Handle personal needs petty cash accounts for long term-care residents.
Perform month end close of billing and collections and generate all necessary reports for corporate accounting department.
Handle grievances from residents and families
Always maintain high office standard and a professional working environment
Maintain resident funds, both private and trust funds
Supervision and training of secretarial staff. Assign and monitor staff.
Accounts payable and receivables
Monthly facility reporting to Colbert, Maximus/PASRR, and IDPH.
Business Office Manager
Oak Brook Health Care Centre August/2015- March/2020
Always maintained high office standard and a professional working environment
Maintained resident funds, both private and trust funds
Supervision and training of secretarial staff. Assigned and monitored staff.
Accounts payable and receivables
Weekend Supervisor as needed.
Managed daily deposits and collections.
Managed correspondence and complaints
Partnered with Human Resources to maintain office policies and process payroll.
Recruited new hires for all departments.
Responsible for shipping, mailing, office supplies, equipment, and errands
Coordinated with IT department for equipment in the facility.
Managed relationship with vendors and service providers
Prepared monthly budgets and planning expenditures
Education and Training
Iowa Central Community College
General Studies 2002-2005
Storm Lake Iowa
Buena Vista University
General Studies 2002-2005
Storm Lake Iowa
Fluent in English and Spanish
Medical Interpreter (Bridges)
Election Judge- Berwyn
Forklift and chemically certified.
Public Notary